The Mississippi Board of Nursing (MBON) would like your opinion on our Customer Service Group, Newsletter, and Website. Your opinion is important to the MBON and will help us to evaluate the quality of communication services provided to you on the phone, in print, and over the internet. Your responses will assist us in determining ways to better serve all MBON customers and pinpoint areas that need improvement.

This survey is voluntary and your responses are anonymous. The entire survey may be completed in less than five minutes.

We look forward to your responses!

* 1. How often do you contact the Board of Nursing by phone?

* 2. How long did it take for a BON representative to take your call?

* 3. Why do you contact the Board of Nursing? (Check all that apply)

* 4. The information was provided in a courteous manner.

* 5. Board staff was knowledgeable and helpful.

* 6. The information was provided in a timely manner.

* 7. Board Staff was able to answer my questions.

* 8. Please rate your satisfaction with the Board of Nursing Magazine.

* 9. The Notice of Disciplinary Actions are useful and/or informative.

* 10. Feature articles, notifications, and updates are useful and informative.

* 11. How often do you access the Board of Nursing website?

* 12. Which section(s) did you visit? ( Check all that apply)

* 13. The website is clear and easy to navigate.

* 14. The instructions on the website are clear and easy to understand.

* 15. The information obtained from the Board of Nursing website is useful.

* 16. It is easy to search and locate topics.

* 17. Facebook and Twitter Postings are useful and informative.

* 18. Please, only leave comments related to this survey in the text box below.

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