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Copy of Forsyth County 911 Center Quality Assurance Survey
1.
In the last 6 months, did you call 911 or the non-emergency line for help?
Yes
No (Please exit the survey)
2.
Which number did you call?
911
(770)781-3087
Both
Don't Know/Can't Remember
3.
Was the call taker professional and courteous during the call?
Yes
No
Don't Know/Can't Remember
4.
Did the call taker provide clear and accurate instructions?
Yes
No
Don't Know/Can't Remember
5.
Did your call require a law enforcement, fire or medical response?
Law Enforcement
Fire
Medical
Multiple Agencies Responded
No agency response was required but the call taker referred me to someone else for assistance.
No agency response was required and the call taker did not refer me to someone else for assistance.
Don't Know/Can't Remember
6.
Overall, how satisfied were you with the service you received from the
Forsyth County 911 Center?
Very Satisfied
Satisfied
Neutral
Not Satisfied
Not at all Satisfied
7.
Do you have any recommendations, comments or concerns for the Forsyth County 911 Center?
Not at this time.
If yes, please list comments, recommendations or concerns below.