Resident and Family Survey Villagio Senior Living is dedicated to the comfort and happiness of our residents. This survey is for you and/or your loved one, who is a Villagio Senior Living Resident. We want your feedback on information given or comments made about our community and staff. With feedback we can take the apropriate steps needed to meet all expectations of residents and members of their family. There will be an opportunity to leave your contact information at the end if you choose to, or you may choose to remain anonymous. Thank you for sharing your insights so that we can make Villagio the best place to live! We encourage you to be very specific in your responses, so that we can take your input and attempt to make changes to better serve you or your loved one. OK Question Title * 1. In what Villagio community does you or your loved one live? Broomfield, CO Carrollton, TX Kerrville, TX McKinney, TX Oklahoma City, OK Plano, TX Edmond, OK (Bradford Village) OK Question Title * 2. How long have you or your loved one lived with Villagio Senior Living? Less than 1 year Between 1 and 3 years Between 3 and 5 years Between 5 and 7 years Between 7 and 10 years 10 years + OK Question Title * 3. What were the key decision factors that lead you to choose Villagio Senior Living? Please provide as much detail as possible. OK Question Title * 4. How would you rank the care provided to you or your loved one by the Villagio staff? 5 stars being the best. 1 2 3 4 5 1 2 3 4 5 Please provide any details. OK Question Title * 5. What do you or your loved one think of the cleanliness of the community they currently live in? 1 2 3 4 5 1 2 3 4 5 Please provide any details. OK Question Title * 6. Rank the culinary experience / food service provided to you or your loved one by Villagio Senior Living. 1 2 3 4 5 1 2 3 4 5 please provide any details. OK Question Title * 7. Please rank the level of responsiveness when you express an issue or concern. 1 2 3 4 5 1 2 3 4 5 Please provide any details. OK Question Title * 8. Please rank your impression of the activity program at Villagio Senior Living. 1 2 3 4 5 1 2 3 4 5 Please provide any details. OK Question Title * 9. Please rate your overall experience with Villagio Senior Living? 1 2 3 4 5 6 7 8 9 10 1 2 3 4 5 6 7 8 9 10 OK Question Title * 10. Please provide any suggestions on how we could improve our performance and meet expectations? OK Question Title * 11. How likely is it that you would recommend Villagio Senior Living to a friend or colleague? NOT AT ALL LIKELY EXTREMELY LIKELY 0 1 2 3 4 5 6 7 8 9 10 Not at all likely - 0 1 2 3 4 5 6 7 8 9 Extremely likely - 10 OK Question Title * 12. This survey is completely optional, but by providing your contact information, we can follow up with any specific ideas for further input and clarification. Name Address City/Town State/Province -- select state -- AL AlabamaAK AlaskaAS American SamoaAZ ArizonaAR ArkansasCA CaliforniaCO ColoradoCT ConnecticutDE DelawareDC District of ColumbiaFM Federated States of MicronesiaFL FloridaGA GeorgiaGU GuamHI HawaiiID IdahoIL IllinoisIN IndianaIA IowaKS KansasKY KentuckyLA LouisianaME MaineMH Marshall IslandsMD MarylandMA MassachusettsMI MichiganMN MinnesotaMS MississippiMO MissouriMT MontanaNE NebraskaNV NevadaNH New HampshireNJ New JerseyNM New MexicoNY New YorkNC North CarolinaND North DakotaMP Northern Mariana IslandsOH OhioOK OklahomaOR OregonPW PalauPA PennsylvaniaPR Puerto RicoRI Rhode IslandSC South CarolinaSD South DakotaTN TennesseeTX TexasUT UtahVT VermontVI Virgin IslandsVA VirginiaWA WashingtonWV West VirginiaWI WisconsinWY Wyoming ZIP/Postal Code Email Address Phone Number OK Thank you for taking the time to answer these questions. Your input will allow us to work to improve the lives of all of our residents. OK THANK YOU!