Customer Satisfaction Survey Cass County Health, Human and Veterans Services Thank you for taking our survey: Our mission is to deliver quality public services to citizens in an effective, professional, and efficient manner. OK Question Title * 1. Who did you work with today? Accounting Child Support Customer Service Desk Financial Assistance (Healthcare, Cash, Emergency Assistance, Food) Public Health ( Vaccinations, WIC, Nurse) Social Services (Social Worker, Mental Health, Chemical Dependency) Veterans Services Other Other (please specify) OK Question Title * 2. I received the services or information I needed. Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree Does not apply to me If you Disagree or Strongly Disagree, please explain OK Question Title * 3. The service and information was clear and understandable. Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree Does not apply to me If you Disagree or Strongly Disagree, please explain OK Question Title * 4. The staff was friendly and respectful. Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree Does not apply to me If you Disagree or Strongly Disagree, please explain OK Question Title * 5. I was served in a timely manner. Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree Does not apply to me If you Disagree or Strongly Disagree, please explain OK Question Title * 6. Overall, I was satisfied with my experience Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree Does not apply to me If you Disagree or Strongly Disagree, please explain OK Question Title * 7. What did we do well? OK Question Title * 8. How could we do better? OK Question Title * 9. Please provide your email address or phone number if you would like to be contacted Phone Number Email Address OK Question Title * 10. What location did you visit or contact? Walker Backus Cass Lake OK DONE