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Customer Satisfaction Survey
Cass County Health, Human and Veterans Services
Thank you for taking our survey: Our mission is to deliver quality public services to citizens in an effective, professional, and efficient manner.
OK
1.
Who did you work with today?
Accounting
Child Support
Customer Service Desk
Financial Assistance (Healthcare, Cash, Emergency Assistance, Food)
Public Health ( Vaccinations, WIC, Nurse)
Social Services (Social Worker, Mental Health, Chemical Dependency)
Veterans Services
Other
Other (please specify)
2.
I received the services or information I needed.
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
Does not apply to me
If you Disagree or Strongly Disagree, please explain
3.
The service and information was clear and understandable.
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
Does not apply to me
If you Disagree or Strongly Disagree, please explain
4.
The staff was friendly and respectful.
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
Does not apply to me
If you Disagree or Strongly Disagree, please explain
5.
I was served in a timely manner.
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
Does not apply to me
If you Disagree or Strongly Disagree, please explain
6.
Overall, I was satisfied with my experience
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
Does not apply to me
If you Disagree or Strongly Disagree, please explain
7.
What did we do well?
8.
How could we do better?
9.
Please provide your email address or phone number if you would like to be contacted
Phone Number
Email Address
10.
What location did you visit or contact?
Walker
Backus
Cass Lake
Current Progress,
0 of 10 answered