Royal Cornwall Hospitals NHS Trust FOI Applicant Feedback Survey

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* 1. Freedom of Information Request Reference No. (FOI Ref ...) (Optional)

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* 2. Which best describes the purpose of your request for information?

Business/Commercial

Media enquiry

Personal interest

Academic

Political

Other

Prefer not to say

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* 3. How would you assess the quality of service provided?

Very good

Good

Satisfactory

Poor

Very poor

Please give reasons for your answer (optional):

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* 4. To what extent did our response answer your query?

Above expectations

Fully

Partially

Not at all

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* 5. Was the response easy to understand?

Yes

Partially

N/A

Please give reasons for your answer (optional):

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* 6. If any information was withheld, were you informed of the reason why and which exemption(s) under the FOI Act had been applied?

Yes

N/A

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* 7. If any information was withheld, did our response include information on how to request a review or complain to the Trust and the Information Commissioner?

Yes

N/A

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* 8. Did you receive a response within the 20 working days deadline?

Yes

I Don't Know

If you answered 'no' were you advised about the delay and kept informed of progress?

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* 9. Did you try to find the information first on our website?

Yes

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* 10. If you answered 'yes' to Question 9, how easy was it to find the information that you were looking for?

Very easy

Easy

Difficult

Very difficult

I could not find the information I was looking for

N/A

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* 1. Freedom of Information Request Reference No. (FOI Ref ...) (Optional)

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* 2. Which best describes the purpose of your request for information?

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* 3. How would you assess the quality of service provided?

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* 4. To what extent did our response answer your query?

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* 5. Was the response easy to understand?

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* 6. If any information was withheld, were you informed of the reason why and which exemption(s) under the FOI Act had been applied?

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* 7. If any information was withheld, did our response include information on how to request a review or complain to the Trust and the Information Commissioner?

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* 8. Did you receive a response within the 20 working days deadline?

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* 9. Did you try to find the information first on our website?

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* 10. If you answered 'yes' to Question 9, how easy was it to find the information that you were looking for?

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* 11. Is there anything more that we could have done to improve the way that we dealt with your request? (Optional)