1.

* 1. What was the date of your in-home consultation?

* 2. Primary reason for estimate?

* 3. Important factors for selecting a HVAC system?

  Not Important Important Very Important
a. Efficency
b. Cost of installation
c. Name Recongnition on Equipment

* 4. Important factors for selecting a HVAC system?

  Not Important Important Very Important
a. How many years in business?
b. How the company personnel treated me?
c. The cost of the job?
d. How knowledgeable the company personnel was?
e. What was offered in the job?

* 5. During the in-home consultation, did the estimator:

  Yes No
a. Ask if have hot and cold spots in home?
b. Inspect ductowrk in your home?
c. Provide a written proposal?
d. Put shoe coverings on?
e. Offer Financing?

* 6. Did you or Are you going to except Tec Air, Inc. proposal?

* 7. If No why?

* 8. Please share any additional comments that would be helpful for Tec Air, Inc. to serve its customers better?

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