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* 1. How did you find about the Office of Consumer Relations (OCR) for Department of Family and Protective Services (DFPS)?

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* 2. Did you find it easy to contact OCR to address your complaints/concerns?

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* 3. Which method do you prefer to contact OCR to submit complaints/concerns?

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* 4. Are you aware that you can contact the OCR toll free hotline outside of business hours and leave a message?  One of our OCR associates will return your call within one business day

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* 5. Do you have any suggestions on how OCR can better serve the public?

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* 6. Do you have any suggestions on how OCR can get more exposure for consumers awareness?

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