We have compiled this survey is to understand the experiences of the food allergy, coeliac and food intolerant customer, 10 months after the introduction of the Food Information for Consumers (FIR) Regulations 1169/2011. The regulation which states that all food service businesses need to be able to inform the customer should any of their dishes contain one of the 14 allergens listed in Annex II of the regulations. The 14 allergens include; Cereals containing Gluten, (Wheat, Barley, Rye, Spelt & Oats), Crustaceans, Molluscs, Eggs, Fish, Peanuts, Tree Nuts, Soy and Soybeans, Milk, Celery, Mustard, Sesame, Lupin, Sulphur Dioxide. We would like to understand your eating out experiences both positive and negative to enable caterers to learn from your experiences.
The data compiled will be used in an article for the hospitality industry to highlight good and bad practice and to give the industry an insight into the free from customer and how they can improve going forward.
Thank you for participating in the survey. If you would like to have feedback on the results please email me at firstname.lastname@example.org with 'Survey feedback' in the title or you can complete the contacts details at the end of the survey.