Skip to content

Unemployment Insurance Program User Experience Survey

The New Mexico Department of Workforce Solutions is conducting a survey to help us understand whether we should consider changes to the Unemployment Insurance (UI) laws. Your response will be anonymous unless
you choose to provide your contact information at the end of the survey. Your responses will not impact your Unemployment Insurance benefits or employer account in any way. Thank you for your honest feedback, all responses are greatly appreciated.

The Department will be accepting survey responses until May 3, 2024.
1.Select the option that best describes who you are (select all that apply)
2.In my experience, the process for Unemployment Insurance claims (select as many as apply)
3.Which of the following statements is true for you
4.Based on what you know about the maximum weekly benefit amount for standard Unemployment Insurance (the highest amount a person eligible for UI benefits may receive weekly) is the amount:
5.The number of weeks an individual may qualify for Unemployment Insurance is up to 26 weeks. Is this:
6.Regarding how each business’s quarterly Unemployment Insurance tax rate is calculated, which of the following statements reflects your experience (select as many as apply):
7.When an individual files for Unemployment Insurance benefits, questionnaires are sent to the individual and the employer to evaluate the individual's eligibility. In your experience, have you found:
8.Following a determination of an Unemployment Insurance claim, employers and/or individuals may be able to file an appeal. If you had to go through the appeal process what statement best describes your experience:
9.Employers or individuals may use the online self-serve option for Unemployment Insurance. In your experience:
10.Regarding Unemployment Insurance laws in New Mexico, do you feel
11.Please provide any additional comments regarding Unemployment Insurance in the space provided below.
12.This survey is anonymous and does not affect your benefits or employer Unemployment Insurance Tax account. However, if you would like to discuss your opinion about UI laws or processes further, would you like NMDWS to contact you for further discussion?