Newton's Customer Satisfaction Survey Question Title * 1. How likely is it that you would recommend this company to a friend or colleague? NOT AT ALL LIKELY EXTREMELY LIKELY 0 1 2 3 4 5 6 7 8 9 10 0 1 2 3 4 5 6 7 8 9 10 OK Question Title * 2. Overall, how satisfied or dissatisfied are you with our companies customer service? Very satisfied Somewhat satisfied Neither satisfied nor dissatisfied Somewhat dissatisfied Very dissatisfied Other (please specify) OK Question Title * 3. Please list your driver's name. OK Question Title * 4. How well did our driver meet your needs? Extremely well Very well Somewhat well Not so well Not at all well Other (please specify) OK Question Title * 5. How would you rate your driver based on safety? Extremely safe Very safe Somewhat safe Not so safe Not at all safe Not applicable Other (please specify) OK Question Title * 6. How would you rate your driver overall? Excellent Above average Average Below average Poor Other (please specify) OK Question Title * 7. How would you rate the quality of our motorcoach ? Very high quality High quality Neither high nor low quality Low quality Very low quality Other (please specify) OK Question Title * 8. How long have you been a customer of our company? This is my first trip Less than six months Six months to a year 1 - 2 years 3 or more years OK Question Title * 9. How likely are you to use our company for a trip again? Extremely likely Very likely Somewhat likely Not so likely Not at all likely OK Question Title * 10. Do you have any other comments, questions, or concerns? OK DONE