* 1. Overall, how satisfied or dissatisfied are you with Smirthwaite?

* 2. How satisfied are you with the lead time from order to delivery?

* 3. How well do our products meet needs required?

* 4. How would you rate the quality of the product?

* 5. How would you rate the value for money of the product?

* 6. How responsive have we been to your questions or concerns about our products?

* 7. How likely is it that you would recommend this company to a friend or colleague?

Not at all likely
Extremely likely

* 8. Do you have any other comments, questions, or concerns?