Morningstar Dry Cleaners Question Title * 1. Overall, how would you rate the quality of your customer service experience? Very positive Somewhat positive Neutral Somewhat negative Very negative OK Question Title * 2. How would you rate the quality of the service? Very high quality High quality Neither high nor low quality Low quality Very low quality OK Question Title * 3. How likely would you return for your future dry cleaning needs? Very Likely Likely Not Likely Will Not Return OK Question Title * 4. How likely is it that you would recommend our services to a friend or family member? NOT AT ALL LIKELY EXTREMELY LIKELY 0 1 2 3 4 5 6 7 8 9 10 0 1 2 3 4 5 6 7 8 9 10 OK Question Title * 5. Comments: OK DONE