1.Does your college or university currently outsource its online program management to a third party?

Yes

No

2.If yes, why was this the right choice for your institution? (Select all that apply.)

Needed outside expertise

Favorable financial model

Impressed with outsourced results at peer institutions

Other (please specify)

3.If no, why did you decide to handle this in-house? (Select all that apply.)

Desire to maintain internal control over the process

Outsourcing was too expensive

We had adequate internal expertise

Other (please specify)

4.Which best describes the current organizational structure of your institution's online programs?

Centralized: One division handles management of programs, no matter what academic area they're in.

Decentralized: Each academic school/department manages its own online programs.

 Some programs are handled centrally

Some aspects of programs are handled centrally, while other aspects of the same program are handled within individual schools or divisions (please explain)