UB Online Learning eBook survey Question Title * 1. Does your college or university currently outsource its online program management to a third party? Yes No Question Title * 2. If yes, why was this the right choice for your institution? (Select all that apply.) Needed outside expertise Favorable financial model Impressed with outsourced results at peer institutions Other (please specify) Question Title * 3. If no, why did you decide to handle this in-house? (Select all that apply.) Desire to maintain internal control over the process Outsourcing was too expensive We had adequate internal expertise Other (please specify) Question Title * 4. Which best describes the current organizational structure of your institution's online programs? Centralized: One division handles management of programs, no matter what academic area they're in. Decentralized: Each academic school/department manages its own online programs. Some programs are handled centrally Some aspects of programs are handled centrally, while other aspects of the same program are handled within individual schools or divisions (please explain) Next