In our constant effort to provide you with unprecedented customer service, we have put together a brief survey (10 questions) in hopes of receiving constructive feedback from our customers. As always, the Industrial Laboratories family appreciates your business, and values your opinion. Thank you for taking a few minutes to help us improve our services!

* 1. Please provide your name and your company's name:

* 2. What area of industry best describes your company?

* 3. How did you hear about us?

* 4. Were there any tests that our Laboratory was unable to conduct for you? If so, please specify:

* 5. Upon contacting our Laboratory, how soon was someone available to assist you?

* 6. Were we able to answer all of your questions quickly and accurately?

* 7. On a scale of 1-10, with 1 being the lowest and 10 being the highest, how would you rate our overall quality of customer service?

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Overall quality:

* 8. On a scale of 1-10, with 1 being the lowest and 10 being the highest, how would you rate our overall quality of analytical testing service?

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Overall quality:

* 9. What could be done to improve your testing experience?

* 10. Would you test with the Industrial Laboratories in the future? Why or why not?

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