HR Customer Service Survey
1.
What category best describes you?
Current Employee
Applicant
Previous Employee
Other (please specify)
2.
What area in HR relates to your interaction?
Recruitment
Hiring Process
Certification
Investigation
General HR Question - Salary, Leave, etc.
Support with Union Contract or School Board Policy
Risk Management
Employee Benefits & Retirement
Wellness
Other (please specify)
3.
What was the purpose of your interaction with HR?
Information or Support for School/Cost Center as an Administrator/Administrative Assistant
Information for Myself as an Applicant, Employee, or Previous Employee
Other (please specify)
4.
The information shared by the HR staff was accurate and helpful.
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
5.
The HR staff exhibited a solid understanding of the HR issue(s)/area(s) addressed.
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
6.
Information or assistance from HR was provided promptly.
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
7.
The HR staff provided service in a courteous manner with a good attitude.
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
8.
Overall, I had a positive experience with the HR staff.
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
9.
Please share if you would like to recognize anyone from our HR staff.
10.
Please share comments or suggestions for our HR team.