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AI and Consumers: the Invisible Impact on Economic Justice
Please answer the nine questions below (est. 4 min).
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1.
What type(s) of consumer law do you practice?
(Required.)
Automobiles
Bankruptcy
Credit reporting
Debt collection
Energy/utilities
Identity theft
High-cost lending
Housing (mortgages, real estate, rental)
Robocalls
Other (please specify)
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2.
In which geographic setting do you work?
(Required.)
Large city (e.g. New York City, Los Angeles, Chicago)
Mid-sized city (e.g. Columbus, Indianapolis, Seattle)
Small city (e.g. Hartford, Jackson, Tampa)
Suburb of a large city
Suburb of a mid-sized city
Suburb of a small city
Small township
Exurb of city
Remote rural area
I work in multiple geographic settings
Other (please specify)
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3.
Which of the following describes the clients, organizations, or communities you serve in the course of your legal work?
(Required.)
I primarily represent consumers.
I primarily represent private businesses.
I primarily represent nonprofits or community organizations.
Other (please specify)
4.
If there is anything else you would like to include about the clients, organizations, or communities you serve, please do so here.
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5.
Which of the following issues have you encountered before as it relates to AI and consumer law issues?
(Required.)
The conduct that harmed the consumer seemed discriminatory.
The conduct that harmed the consumer seemed based on inaccurate data.
Other (please specify)
None of the above
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6.
Which of the following types of automated decision systems have you encountered in a consumer law context?
(Required.)
Fraud detection
Client screening
Risk assessment
Task automation
Chatbot or Generative AI
Other (please specify)
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7.
Overall, how confident are you in your ability to issue-spot the ways in which automation systems or “data-centric technologies” are a factor in the legal claims and defenses brought on behalf of your clients?
(Required.)
Very confident
Somewhat confident
Not at all confident
8.
Please briefly describe what barriers or issues you've seen consumers encounter when dealing with automated systems.
9.
May we contact you? If so, provide your preferred email.