How convenient is Northeastern Tribal Health System (NTHS) to use?

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* 1. How convenient is Northeastern Tribal Health System (NTHS) to use?

Compared to other Tribal clinics, is our service quality better, worse, or about the same?

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* 2. Compared to other Tribal clinics, is our service quality better, worse, or about the same?

How well do the staff representatives at NTHS answer your questions?

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* 3. How well do the staff representatives at NTHS answer your questions?

Overall, are you satisfied with the services at NTHS, neither satisfied nor dissatisfied with it, or dissatisfied with it?

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* 4. Overall, are you satisfied with the services at NTHS, neither satisfied nor dissatisfied with it, or dissatisfied with it?

Do you like NTHS, neither like nor dislike it, or dislike it?

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* 5. Do you like NTHS, neither like nor dislike it, or dislike it?

How likely are you to recommend our clinic to people you know ?

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* 6. How likely are you to recommend our clinic to people you know ?

How well did the staff at NTHS keep you informed about your treatment options?

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* 7. How well did the staff at NTHS keep you informed about your treatment options?

How well does your Medical Provider explain how to take your medicine(s)?

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* 8. How well does your Medical Provider explain how to take your medicine(s)?

How well does your Medical Provider answer your questions?

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* 9. How well does your Medical Provider answer your questions?

How well does your Medical Provider listen to you?

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* 10. How well does your Medical Provider listen to you?

Overall, are you satisfied with your Medical Provider, neither satisfied nor dissatisfied with him/her, or dissatisfied with him/her?

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* 11. Overall, are you satisfied with your Medical Provider, neither satisfied nor dissatisfied with him/her, or dissatisfied with him/her?

How easy is it to schedule urgent appointments with your Medical Provider when you're ill?

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* 12. How easy is it to schedule urgent appointments with your Medical Provider when you're ill?

How quickly does your Medical Provider staff help you when you need help?

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* 13. How quickly does your Medical Provider staff help you when you need help?

How helpful is your Medical Provider at explaining your medical condition(s)?

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* 14. How helpful is your Medical Provider at explaining your medical condition(s)?

How much do you trust your Medical Provider to make medical decisions that are in your best interests?

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* 15. How much do you trust your Medical Provider to make medical decisions that are in your best interests?

During a typical office visit, does your Medical Provider spend too much time with you, too little time with you, or about the right amount of time with you?

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* 16. During a typical office visit, does your Medical Provider spend too much time with you, too little time with you, or about the right amount of time with you?

How likely are you to recommend your Medical Provider to family or friends?

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* 17. How likely are you to recommend your Medical Provider to family or friends?

How helpful are the employees at Northeastern Tribal Health System?

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* 18. How helpful are the employees at Northeastern Tribal Health System?

How clean were the areas in which you were treated at NTHS?

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* 19. How clean were the areas in which you were treated at NTHS?

How considerate was the staff at NTHS?

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* 20. How considerate was the staff at NTHS?

How easy was it to talk to the staff at NTHS about your medical condition(s)?

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* 21. How easy was it to talk to the staff at NTHS about your medical condition(s)?

Are you satisfied with the service you receive from Northeastern Tribal Health System, neither satisfied nor dissatisfied with it, or dissatisfied with it?

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* 22. Are you satisfied with the service you receive from Northeastern Tribal Health System, neither satisfied nor dissatisfied with it, or dissatisfied with it?

Suggestions for improvement:

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* 23. Suggestions for improvement:

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