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Mann Wireless Customer Satisfaction Survey
1.
Which product/service did you purchase?
Public Safety System Installation
Cellular System Installation
Testing (Pre-installation)
Maintenance/Service
Other
2.
Overall, how satisfied or dissatisfied are you with our company?
Very satisfied
Somewhat satisfied
Neither satisfied nor dissatisfied
Somewhat dissatisfied
Very dissatisfied
3.
How well did our product/service meet your needs?
Extremely well
Very well
Somewhat well
Not so well
Not at all well
4.
How would you rate the value for the money of our product/service?
Excellent
Above average
Average
Below average
Poor
5.
How would you rate the professionalism of our team?
Excellent
Above average
Average
Below average
Poor
6.
How long have you been a customer of our company?
This is my first purchase
Repeat customer
7.
For repeat customers, how would you rate your satisfaction with our performance compared to your last interaction with us?
More satisfied
Same as last interaction
Less satisfied
N/A (I'm a first-time customer)
8.
On a scale of 0 to 10,
How likely is it that you would recommend our company to a friend or colleague?
0 for Not at all likely, 10 for Extremely likely
Not at all likely
Extremely likely
0
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10
9.
Do you have any other comments, questions, or thoughts on how we might improve our service?
*
10.
Your Contact Information
(Required.)
Name
*
Company
*
Email Address
*
Phone Number
Current Progress,
0 of 10 answered
