1.How would you rate your overall Zoning, Building, or Guest Accommodations Application Process?

Very Positive

Positive

Negative

Very Negative

I do not complete an application (proceed to question 5)

2.Think about how the application process was explained to you. Which of the following best describes how you felt about the application process afterwards?

The process was thoroughly explained to me and I had no questions

The process was explained well and I only had a few questions.

The process was not explained well and I had many questions.

The process was explained poorly and I did not know where to begin with the application.

3.The staff of the Planning and Development Office answered my questions and helped me through the process.

Strongly Agree

Agree

Disagree

Strongly disagree

I did not contact the P&D office for assistance

4.How much time did it take to complete the process?

Much shorter than expected

Shorter than expected

About what I expected

Longer than expected

Much longer than expected

5.How well has Planning & Development meet your needs, overall?

Extremely well

Very Well

Fairly Well

A little bit

Not well at all

6.Are you treated with respect by the staff in Planning & Development during your interaction(s) with the department?

Always

Usually

Sometimes

Rarely

Never

7.How often do you interact with the office of Planning & Development?

Every day

A few times a week

A few times a month

Once a month

Once every few months

Once a year or less

8.Explain how the Zoning Process changed your mind about opening and or operating a business in the unincorporated area of Jo Daviess County.

9.What is the office of Planning & Development good at? How might the office of Planning & Development improve?

10.Provide any other comments, questions, or concerns here.