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* 1. How long have you been a subscriber to the St. Louis Post-Dispatch?

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* 2. How satisfied are you with the timeliness of your newspaper delivery?

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* 3. Overall, how satisfied are you with the delivery of your newspaper?

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* 4. On a scale of 1 to 5 (1 being unreadable and 5 being in perfect shape), please rate the quality of the newspaper (i.e wet, damaged, etc) most days.

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* 5. Have you ever called or emailed customer service about a problem or concern involving the delivery of your newspaper?

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