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Delivery Satisfaction Survey
1.
How long have you been a subscriber to the St. Louis Post-Dispatch?
Less than six months
Six months to a year
1 - 2 years
3 or more years
*
2.
How satisfied are you with the timeliness of your newspaper delivery?
(Required.)
Very satisfied
Somewhat satisfied
Neither satisfied nor dissatisfied
Somewhat dissatisfied
Very dissatisfied
*
3.
Overall, how satisfied are you with the delivery of your newspaper?
(Required.)
Very satisfied
Somewhat satisfied
Neither satisfied nor dissatisfied
Somewhat dissatisfied
Very dissatisfied
*
4.
On a scale of 1 to 5 (1 being unreadable and 5 being in perfect shape), please rate the quality of the newspaper (i.e wet, damaged, etc) most days.
(Required.)
1
2
3
4
5
*
5.
Have you ever called or emailed customer service about a problem or concern involving the delivery of your newspaper?
(Required.)
Yes
No