Let Us Know How We're Doing

Please take two minutes to answer the following questions about your recent experience with Viriva's website. Your responses will let us know the level of quality member service provided, as well as help us identify areas of opportunity for improvement. We appreciate your time and assistance.

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* 1. How would you rate your overall experience with our website, with 1 being poor and  5 being great.

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* 2. Are you a current member?

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* 3. What was your main reason for visiting today?

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* 4. Were you able to complete your task?

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* 5. How easy was it to find what you were looking for on our website?

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* 6. Did it take you more or less time than you expected to find what you were looking for on our website?

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* 7. How easy is it to understand the information on our website?

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* 8. How helpful did you find the information on our website?

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* 9. How likely is it that you would recommend Viriva to a friend or colleague?

NOT AT ALL LIKELY
EXTREMELY LIKELY

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* 10. Do you have any other comments about how we can improve our member service?

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* 11. Please provide an email address if you would like us to contact you.

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