50% of survey complete.
Thank you for taking the time to take the LV Harkness Customer Survey so that we can learn how to serve you better. Since we will be drawing a winner for the $500 gift certificate, we will need a contact number to reach you should you win!
How long have you been a customer of our company?

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* 1. How long have you been a customer of our company?

What is your age?

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* 2. What is your age?

What is your gender?

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* 3. What is your gender?

How convenient is our location for you?

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* 4. How convenient is our location for you?

What do you like best about LV Harkness?

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* 5. What do you like best about LV Harkness?

Which of the following words would you use to describe our products? Select all that apply.

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* 6. Which of the following words would you use to describe our products? Select all that apply.

How responsive have we been to your concerns, questions or orders?

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* 7. How responsive have we been to your concerns, questions or orders?

What do you expect from a luxury retailer that you don't expect from a regular retailer?

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* 8. What do you expect from a luxury retailer that you don't expect from a regular retailer?

How likely are you to purchase any of our products again?

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* 9. How likely are you to purchase any of our products again?

What would you like to see us offer either as a product or service that we don't currently offer?

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* 10. What would you like to see us offer either as a product or service that we don't currently offer?

How would you rate the value for money of the products we offer?

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* 11. How would you rate the value for money of the products we offer?

How important is price when considering a gift purchase?

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* 12. How important is price when considering a gift purchase?

How important is it to you to shop at a local fine gift store?

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* 13. How important is it to you to shop at a local fine gift store?

In the past 12 months, have you bought fine gifts online?

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* 14. In the past 12 months, have you bought fine gifts online?

If you recently bought gifts online, what would have prevented you from shopping locally at LV Harkness?

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* 15. If you recently bought gifts online, what would have prevented you from shopping locally at LV Harkness?

Overall, are you satisfied with the customer service at our company?

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* 16. Overall, are you satisfied with the customer service at our company?

In the future, would you have need of interior design services?

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* 17. In the future, would you have need of interior design services?

LV Harkness has a designer on staff to custom design stationery and invitations. Is this a service you may be interested in for the future?

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* 18. LV Harkness has a designer on staff to custom design stationery and invitations. Is this a service you may be interested in for the future?

What best describes your home decor style?

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* 19. What best describes your home decor style?

Are you aware we have a large collection of baby products?

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* 20. Are you aware we have a large collection of baby products?

Would you or a member of your family have a future interest in a baby register on the website?

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* 21. Would you or a member of your family have a future interest in a baby register on the website?

Have you (or the company you may work for) ever purchased a business-related gift or award from LV Harkness?

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* 22. Have you (or the company you may work for) ever purchased a business-related gift or award from LV Harkness?

Have you placed any orders on our website?

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* 23. Have you placed any orders on our website?

What would make the bridal registry process more convenient or easier for  you if applicable?

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* 24. What would make the bridal registry process more convenient or easier for  you if applicable?

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