50% of survey complete.
Thank you for taking the time to take the LV Harkness Customer Survey so that we can learn how to serve you better. Since we will be drawing a winner for the $500 gift certificate, we will need a contact number to reach you should you win!

* 1. How long have you been a customer of our company?

* 2. How convenient is our location for you?

* 3. What do you like best about LV Harkness?

* 4. Which of the following words would you use to describe our products? Select all that apply.

* 5. How responsive have we been to your concerns, questions or orders?

* 6. What do you expect from a luxury retailer that you don't expect from a regular retailer?

* 7. How likely are you to purchase any of our products again?

* 8. What would you like to see us offer either as a product or service that we don't currently offer?

* 9. How would you rate the value for money of the products we offer?

* 10. How important is price when considering a gift purchase?

* 11. How important is it to you to shop at a local fine gift store?

* 12. In the past 12 months, have you bought fine gifts online?

* 13. If you recently bought gifts online, what would have prevented you from shopping locally at LV Harkness?

* 14. Overall, are you satisfied with the customer service at our company?

* 15. In the future, would you have need of interior design services?

* 16. LV Harkness has a designer on staff to custom design stationery and invitations. Is this a service you may be interested in for the future?

* 17. What best describes your home decor style?

* 18. Are you aware we have a large collection of baby products?

* 19. Would you or a member of your family have a future interest in a baby register on the website?

* 20. Have you (or the company you may work for) ever purchased a business-related gift or award from LV Harkness?

* 21. Have you placed any orders on our website?

* 22. What would make the bridal registry process more convenient or easier for  you if applicable?

T