Appointments are booked in an acceptable time.

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* 1. Appointments are booked in an acceptable time.

Our phone directory is efficient and user friendly.

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* 2. Our phone directory is efficient and user friendly.

Staff are friendly and welcoming.

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* 3. Staff are friendly and welcoming.

Staff are knowledgeable and able to answer questions

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* 4. Staff are knowledgeable and able to answer questions

Reports are turned around in a timely manner.

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* 5. Reports are turned around in a timely manner.

Reports are clear, concise and contain sufficient information.

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* 6. Reports are clear, concise and contain sufficient information.

Areas we could improve on to better serve you.

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* 7. Areas we could improve on to better serve you.

I would like someone to follow up on this survey.

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* 8. I would like someone to follow up on this survey.

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