Portal Access Request

Via this form you can request access to the support portal. Please note that this is an offer for existing Spryker customers. You are invited to create access for a Partner or Solution Integrator. Please note the Support Portal License limits that apply for you, as outlined in our Service Description (Standard Success: Maximum of 3 Portal Users, Premier Success: Maximum of 10 Portal Users)

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* Please let us know the company you are working for

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* Please give us an email address where we can reach you

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* Please provide an ideally non personalised email box that will be used as a password recovery email. This email will be used as the username for the Portal User. Please make sure that it uses your company's domain name or the domain name of your Solution Integrator/Partner (e.g. support@spryker.com)

When granting access to a partner: Please coordinate with your partner as your partner will only be able to register one email for one customer. This means, that the same email cannot be used to request access across multiple customers. If your partner is working for multiple Spryker customers, this should be checked with them. A common way to address this is to request access in this format: customer_name@partner_domain.tld

After you submit this form, we will validate your request and provision the access. This usually takes up to 3 working days.

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