Orange County Public Library 2024 Customer Survey

Question Title

* 1. Please rate your satisfaction with the library’s customer service (choose one)

Question Title

* 2. Which library location do you use the most often? Choose one.

Question Title

* 3. Do you feel the library branch that you use the most often is welcoming ?

Question Title

* 4. How would you rate the physical space/facility of the library branch you use the most often?

Question Title

* 5. The Orange County Public Library is a valuable source of materials (physical or digital) for me and my family?

Question Title

* 6. I found what I was looking for on my most recent library visit.

Question Title

* 7. How often have you used the Orange County Public Library in the past year (in person or digitally)? Choose the answer that matches the closest.

Question Title

* 8. What would encourage you to visit more often?

Question Title

* 9. Do you utilize any of the library’s digital resources including eBooks, downloadable audio, streaming video, TV and music, digital newspapers and magazines which are available through our vendor partners: Access Video on Demand, Hoopla, Just for Kids Video, Kanopy, Libby, Magzter, and Newsbank?

Share

T