Background knowledge, how would you rate us for:

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* 1. Background knowledge, how would you rate us for:

  Quite poor Needs improvement Average Quite good Total satisfaction
Understanding my company/market
Understanding the brief
Pro-activity of agency
Thinking about design, how would you rate us for:

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* 2. Thinking about design, how would you rate us for:

  Quite poor Needs improvement Average Quite good Total satisfaction N/A
Creativity/Design skills
Distinctiveness of design
Clarity of communication
Openness to Client input/suggestions
Technical, how would you rate us for:

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* 3. Technical, how would you rate us for:

  Quite poor Needs improvement Average Quite good Total satisfaction N/A
Control of technical or production issues
Communication of technical/production issues
Service

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* 4. Service

  Quite poor Needs improvement Average Quite good Total satisfaction N/A
Overall levels of service
Ease of contact/communication
Timing, keeping to deadlines
Adding value to my brand/business
Financials

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* 5. Financials

  Quite poor Needs improvement Average Quite good Total satisfaction N/A
Advising on budget
Keeping to the budget
Value for money
Other services. How likely are you to use Evolution for the following design services?

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* 6. Other services. How likely are you to use Evolution for the following design services?

  Likely Unsure Unlikely
Branding
Literature
Exhibition design
Website design
Social Media
Signage
Referrals, how likely are you to recommend or refer Evolution for the following services?

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* 7. Referrals, how likely are you to recommend or refer Evolution for the following services?

  Likely Unsure Unlikely
Branding
Literature
Exhibition design
Website design
Social media
Signage
Would you be prepared to write a testimonial for Evolution to use in our design proposals and for possible inclusion in marketing material/website?

Thank you for your time and feedback.

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* 8. Would you be prepared to write a testimonial for Evolution to use in our design proposals and for possible inclusion in marketing material/website?

Thank you for your time and feedback.

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