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The following survey has been prepared to determine your school’s level of satisfaction with the services received from CommuniCare Therapy.

CommuniCare Therapy Rehabilitation Services provides Speech Language Pathology, Occupational Therapy and Physiotherapy SBRS services under the direction of CHEO (public school) and the Local Health Integration Network -LHIN (private/home school).

This survey is intended to evaluate direct therapy services provided by CommuniCare Therapy rehabilitation professionals. It is not intended to evaluate the services of CHEO or the Local Health Integration Network (LHIN).

Thank you for your time and consideration in completing this survey!

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* 1. Overall how would you rate your satisfaction with the IN PERSON clinical therapy services directly provided by CommuniCare clinicians?

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* 2. Overall how would you rate your satisfaction with the VIRTUAL clinical therapy services directly provided by CommuniCare clinicians?

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* 3. Post-pandemic do you see benefits to continuing with providing a mix of in person and virtual therapy services?

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* 4. Does the therapist seek your input in developing the care plan? (goals, programming, schedule etc.)

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* 5. Are you able to communicate with the therapist when needed? (in school, via email/phone)

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* 6. Are you satisfied with the amount of contact the student had with the therapist?

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* 7. Did changes of therapist during the school year (if any) have a negative impact on the therapy services received?

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* 8. Does the therapist provide helpful resources/information/programming?

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* 9. Does the therapist respect school routines and protocols? (i.e., scheduling, communicating with school/parents, signing in etc.)

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* 10. Does the therapist follow  safety and security protocols? (i.e. signing in, wearing nametag, wearing PPE etc.)

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* 11. Do you have any ideas to share on the service delivery model for school based rehabilitation therapy services that would be of benefit to students?

(e.g. individual vs. group sessions, training/teaching for teachers, program mandate/referral criteria etc.)

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* 12. Is there any way that CommuniCare could improve our therapy services?

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* 13. Is there any feedback that you would like CommuniCare Therapy to share with CHEO that could improve the school therapy services?

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* 14. If you have specific feedback that you wish to be shared directly with the therapist(s), please provide that feedback below along with the name of your school or therapist(s).

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