Cluster 5 - Emotional Intelligence

How can I improve my Emotional Intelligence?
Emotional intelligence is not something inborn, there are ways to take control of your emotions.
1. Observe your feelings.
We easily lose touch with our emotions when we’re too busy worrying about what to do next and what can be done better. Instead of really taking good care of our emotions, we choose to ignore them most of the time. What we don’t realize is that suppressing our emotions only makes things worse. The more we try to put our emotions behind, the more uncontrollable our emotions become.
When we have an emotional reaction to something, it can be due to the fact that we’re having some unsolved issues. So next time when you feel like having some negative emotions, calm down and think about why you’re experiencing this. Take a deep breath and write down the emotions you’re experiencing and the possible reasons.
When you have things written down, you can identify your emotions triggers and think of ways to deal with each of them.
2. Practice responding, not reacting.
Reacting is an unconscious process where we behave in an unconscious way that expresses or relieves an emotion. Responding is a conscious process that involves paying attention to your feelings and deciding how to behave.
When you’re more aware of your emotional triggers, you can always think about the way to behave in advance.
For example, if you know that you get angry easily and throw temper to colleagues when you’re feeling very stressful at work, take note of that and think about what you can do next time when you’re experiencing the same trigger. Maybe you can try to tell your colleagues that you need some silent moments because you’re feeling stressful at the moment, or maybe you can get a few minutes of alone time just to calm down yourself first.
3. Stay humble all the times.
When you always believe that you’re better than others, you’ll not see your own faults, and you’ll likely to get emotional about things that don’t meet your expectation.
Try to look at the same thing from a different perspective. Instead of judging someone or something, put yourself in someone else’s shoes and try to think or feel like them: would you do or feel the same too and why? In this way, you’re likely to understand other people’s thoughts and emotions more; and you’ll probably learn something new about how to deal with stuff in similar situations too.

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* 1. Describe an area of your Emotional Intelligence that you would like to work on and what does this involve

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* 2. Student Details

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