2019 TUFLOW User Survey

Question Title

* 1. What TUFLOW engines do you use?

TUFLOW Classic

TUFLOW FV

TUFLOW HPC

Question Title

* 2. What features and services of TUFLOW are important to you?

	Not important	Somewhat important	Neutral	Important	Very important
Simulation accuracy	Simulation accuracy Not important	Simulation accuracy Somewhat important	Simulation accuracy Neutral	Simulation accuracy Important	Simulation accuracy Very important
Simulation speed	Simulation speed Not important	Simulation speed Somewhat important	Simulation speed Neutral	Simulation speed Important	Simulation speed Very important
Simulation stability	Simulation stability Not important	Simulation stability Somewhat important	Simulation stability Neutral	Simulation stability Important	Simulation stability Very important
Solver error reporting ability	Solver error reporting ability Not important	Solver error reporting ability Somewhat important	Solver error reporting ability Neutral	Solver error reporting ability Important	Solver error reporting ability Very important
TUFLOW’s integration with GIS software	TUFLOW’s integration with GIS software Not important	TUFLOW’s integration with GIS software Somewhat important	TUFLOW’s integration with GIS software Neutral	TUFLOW’s integration with GIS software Important	TUFLOW’s integration with GIS software Very important
TUFLOW’s integration with third party Graphical User Interfaces (12D, Flood Modeller, SMS, XP)	TUFLOW’s integration with third party Graphical User Interfaces (12D, Flood Modeller, SMS, XP) Not important	TUFLOW’s integration with third party Graphical User Interfaces (12D, Flood Modeller, SMS, XP) Somewhat important	TUFLOW’s integration with third party Graphical User Interfaces (12D, Flood Modeller, SMS, XP) Neutral	TUFLOW’s integration with third party Graphical User Interfaces (12D, Flood Modeller, SMS, XP) Important	TUFLOW’s integration with third party Graphical User Interfaces (12D, Flood Modeller, SMS, XP) Very important
Coastal modelling capability	Coastal modelling capability Not important	Coastal modelling capability Somewhat important	Coastal modelling capability Neutral	Coastal modelling capability Important	Coastal modelling capability Very important
River modelling capability	River modelling capability Not important	River modelling capability Somewhat important	River modelling capability Neutral	River modelling capability Important	River modelling capability Very important
Urban inundation / pipe network modelling capability	Urban inundation / pipe network modelling capability Not important	Urban inundation / pipe network modelling capability Somewhat important	Urban inundation / pipe network modelling capability Neutral	Urban inundation / pipe network modelling capability Important	Urban inundation / pipe network modelling capability Very important
Water quality modelling capability	Water quality modelling capability Not important	Water quality modelling capability Somewhat important	Water quality modelling capability Neutral	Water quality modelling capability Important	Water quality modelling capability Very important
TUFLOW simulation services (TUFLOW Cloud / Flood Cloud etc.)	TUFLOW simulation services (TUFLOW Cloud / Flood Cloud etc.) Not important	TUFLOW simulation services (TUFLOW Cloud / Flood Cloud etc.) Somewhat important	TUFLOW simulation services (TUFLOW Cloud / Flood Cloud etc.) Neutral	TUFLOW simulation services (TUFLOW Cloud / Flood Cloud etc.) Important	TUFLOW simulation services (TUFLOW Cloud / Flood Cloud etc.) Very important
User manuals	User manuals Not important	User manuals Somewhat important	User manuals Neutral	User manuals Important	User manuals Very important
Tutorial and example model datasets	Tutorial and example model datasets Not important	Tutorial and example model datasets Somewhat important	Tutorial and example model datasets Neutral	Tutorial and example model datasets Important	Tutorial and example model datasets Very important
TUFLOW staff led training workshops	TUFLOW staff led training workshops Not important	TUFLOW staff led training workshops Somewhat important	TUFLOW staff led training workshops Neutral	TUFLOW staff led training workshops Important	TUFLOW staff led training workshops Very important
TUFLOW Support (support@tuflow.com)	TUFLOW Support (support@tuflow.com) Not important	TUFLOW Support (support@tuflow.com) Somewhat important	TUFLOW Support (support@tuflow.com) Neutral	TUFLOW Support (support@tuflow.com) Important	TUFLOW Support (support@tuflow.com) Very important
TUFLOW Wiki	TUFLOW Wiki Not important	TUFLOW Wiki Somewhat important	TUFLOW Wiki Neutral	TUFLOW Wiki Important	TUFLOW Wiki Very important
TUFLOW Forum	TUFLOW Forum Not important	TUFLOW Forum Somewhat important	TUFLOW Forum Neutral	TUFLOW Forum Important	TUFLOW Forum Very important

Question Title

* 3. How do you rate TUFLOW’s performance / quality relating to the following topics?

	N/A	Very poor	Poor	Average	Good	Excellent
Simulation accuracy	Simulation accuracy N/A	Simulation accuracy Very poor	Simulation accuracy Poor	Simulation accuracy Average	Simulation accuracy Good	Simulation accuracy Excellent
Simulation speed	Simulation speed N/A	Simulation speed Very poor	Simulation speed Poor	Simulation speed Average	Simulation speed Good	Simulation speed Excellent
Simulation stability	Simulation stability N/A	Simulation stability Very poor	Simulation stability Poor	Simulation stability Average	Simulation stability Good	Simulation stability Excellent
Solver error reporting ability	Solver error reporting ability N/A	Solver error reporting ability Very poor	Solver error reporting ability Poor	Solver error reporting ability Average	Solver error reporting ability Good	Solver error reporting ability Excellent
TUFLOW’s integration with GIS software	TUFLOW’s integration with GIS software N/A	TUFLOW’s integration with GIS software Very poor	TUFLOW’s integration with GIS software Poor	TUFLOW’s integration with GIS software Average	TUFLOW’s integration with GIS software Good	TUFLOW’s integration with GIS software Excellent
TUFLOW’s integration with third party Graphical User Interfaces (12D, Flood Modeller, SMS, XP)	TUFLOW’s integration with third party Graphical User Interfaces (12D, Flood Modeller, SMS, XP) N/A	TUFLOW’s integration with third party Graphical User Interfaces (12D, Flood Modeller, SMS, XP) Very poor	TUFLOW’s integration with third party Graphical User Interfaces (12D, Flood Modeller, SMS, XP) Poor	TUFLOW’s integration with third party Graphical User Interfaces (12D, Flood Modeller, SMS, XP) Average	TUFLOW’s integration with third party Graphical User Interfaces (12D, Flood Modeller, SMS, XP) Good	TUFLOW’s integration with third party Graphical User Interfaces (12D, Flood Modeller, SMS, XP) Excellent
Coastal modelling capability	Coastal modelling capability N/A	Coastal modelling capability Very poor	Coastal modelling capability Poor	Coastal modelling capability Average	Coastal modelling capability Good	Coastal modelling capability Excellent
River modelling capability	River modelling capability N/A	River modelling capability Very poor	River modelling capability Poor	River modelling capability Average	River modelling capability Good	River modelling capability Excellent
Urban inundation / pipe network modelling capability	Urban inundation / pipe network modelling capability N/A	Urban inundation / pipe network modelling capability Very poor	Urban inundation / pipe network modelling capability Poor	Urban inundation / pipe network modelling capability Average	Urban inundation / pipe network modelling capability Good	Urban inundation / pipe network modelling capability Excellent
Water quality modelling capability	Water quality modelling capability N/A	Water quality modelling capability Very poor	Water quality modelling capability Poor	Water quality modelling capability Average	Water quality modelling capability Good	Water quality modelling capability Excellent
TUFLOW simulation services (TUFLOW Cloud / Flood Cloud etc.)	TUFLOW simulation services (TUFLOW Cloud / Flood Cloud etc.) N/A	TUFLOW simulation services (TUFLOW Cloud / Flood Cloud etc.) Very poor	TUFLOW simulation services (TUFLOW Cloud / Flood Cloud etc.) Poor	TUFLOW simulation services (TUFLOW Cloud / Flood Cloud etc.) Average	TUFLOW simulation services (TUFLOW Cloud / Flood Cloud etc.) Good	TUFLOW simulation services (TUFLOW Cloud / Flood Cloud etc.) Excellent
User manuals	User manuals N/A	User manuals Very poor	User manuals Poor	User manuals Average	User manuals Good	User manuals Excellent
Tutorial and example model datasets	Tutorial and example model datasets N/A	Tutorial and example model datasets Very poor	Tutorial and example model datasets Poor	Tutorial and example model datasets Average	Tutorial and example model datasets Good	Tutorial and example model datasets Excellent
TUFLOW staff led training workshops	TUFLOW staff led training workshops N/A	TUFLOW staff led training workshops Very poor	TUFLOW staff led training workshops Poor	TUFLOW staff led training workshops Average	TUFLOW staff led training workshops Good	TUFLOW staff led training workshops Excellent
TUFLOW Support (support@tuflow.com)	TUFLOW Support (support@tuflow.com) N/A	TUFLOW Support (support@tuflow.com) Very poor	TUFLOW Support (support@tuflow.com) Poor	TUFLOW Support (support@tuflow.com) Average	TUFLOW Support (support@tuflow.com) Good	TUFLOW Support (support@tuflow.com) Excellent
TUFLOW Wiki	TUFLOW Wiki N/A	TUFLOW Wiki Very poor	TUFLOW Wiki Poor	TUFLOW Wiki Average	TUFLOW Wiki Good	TUFLOW Wiki Excellent
TUFLOW Forum	TUFLOW Forum N/A	TUFLOW Forum Very poor	TUFLOW Forum Poor	TUFLOW Forum Average	TUFLOW Forum Good	TUFLOW Forum Excellent

Question Title

* 4. Which GIS/GUI software do you primarily use for TUFLOW model build tasks?

	Never use	Sometimes, though it's not my preferred option	This is my preferred option
12D	12D Never use	12D Sometimes, though it's not my preferred option	12D This is my preferred option
ArcGIS	ArcGIS Never use	ArcGIS Sometimes, though it's not my preferred option	ArcGIS This is my preferred option
Flood Modeller	Flood Modeller Never use	Flood Modeller Sometimes, though it's not my preferred option	Flood Modeller This is my preferred option
MapInfo 32bt	MapInfo 32bt Never use	MapInfo 32bt Sometimes, though it's not my preferred option	MapInfo 32bt This is my preferred option
MapInfo 64bt	MapInfo 64bt Never use	MapInfo 64bt Sometimes, though it's not my preferred option	MapInfo 64bt This is my preferred option
QGIS 2	QGIS 2 Never use	QGIS 2 Sometimes, though it's not my preferred option	QGIS 2 This is my preferred option
QGIS 3	QGIS 3 Never use	QGIS 3 Sometimes, though it's not my preferred option	QGIS 3 This is my preferred option
SMS	SMS Never use	SMS Sometimes, though it's not my preferred option	SMS This is my preferred option
WaterRIDE	WaterRIDE Never use	WaterRIDE Sometimes, though it's not my preferred option	WaterRIDE This is my preferred option
XP	XP Never use	XP Sometimes, though it's not my preferred option	XP This is my preferred option
Other	Other Never use	Other Sometimes, though it's not my preferred option	Other This is my preferred option

Other (please specify)

Question Title

* 5. Which GIS/GUI software do you primarily use for TUFLOW simulation result viewing?

	Never use	Sometimes, though it's not my preferred option	This is my preferred option
12D	12D Never use	12D Sometimes, though it's not my preferred option	12D This is my preferred option
ArcGIS	ArcGIS Never use	ArcGIS Sometimes, though it's not my preferred option	ArcGIS This is my preferred option
Flood Modeller	Flood Modeller Never use	Flood Modeller Sometimes, though it's not my preferred option	Flood Modeller This is my preferred option
MapInfo 32bt	MapInfo 32bt Never use	MapInfo 32bt Sometimes, though it's not my preferred option	MapInfo 32bt This is my preferred option
MapInfo 64bt	MapInfo 64bt Never use	MapInfo 64bt Sometimes, though it's not my preferred option	MapInfo 64bt This is my preferred option
QGIS 2	QGIS 2 Never use	QGIS 2 Sometimes, though it's not my preferred option	QGIS 2 This is my preferred option
QGIS 3	QGIS 3 Never use	QGIS 3 Sometimes, though it's not my preferred option	QGIS 3 This is my preferred option
SMS	SMS Never use	SMS Sometimes, though it's not my preferred option	SMS This is my preferred option
WaterRIDE	WaterRIDE Never use	WaterRIDE Sometimes, though it's not my preferred option	WaterRIDE This is my preferred option
XP	XP Never use	XP Sometimes, though it's not my preferred option	XP This is my preferred option
Other	Other Never use	Other Sometimes, though it's not my preferred option	Other This is my preferred option

Other (please specify)

Question Title

* 6. What best describes the type of TUFLOW model design you regularly use?

1D 12D DDA / 2D modelling

1D ESTRY / 2D modelling

1D Flood Modeller / 2D modelling

1D SWMM / 2D modelling

2D only modelling

3D modelling

Question Title

* 7. What are the three features / services you would most like to see added to / offered by TUFLOW?

Question Title

* 8. How many years TUFLOW modelling experience do you have?

1 to 2

2 to 5

5 to 10

>10

Question Title

* 9. Where are you located?

Africa

Australia

Central America

China

Continental Europe

India / Sri Lanka

Middle East

New Zealand

North America

South America

South East Asia

United Kingdom / Ireland

Question Title

* 1. What TUFLOW engines do you use?

Question Title

* 2. What features and services of TUFLOW are important to you?

Question Title

* 3. How do you rate TUFLOW’s performance / quality relating to the following topics?

Question Title

* 4. Which GIS/GUI software do you primarily use for TUFLOW model build tasks?

Question Title

* 5. Which GIS/GUI software do you primarily use for TUFLOW simulation result viewing?

Question Title

* 6. What best describes the type of TUFLOW model design you regularly use?

Question Title

* 7. What are the three features / services you would most like to see added to / offered by TUFLOW?

Question Title

* 8. How many years TUFLOW modelling experience do you have?

Question Title

* 9. Where are you located?

Question Title

* 10. Optional: Other feedback / comments