1.In which region do you distribute Phephile Gas?

Hhohho

Manzini

Shiselweni

Lubombo

2.What is the name of your outlet?

3.How long have you been stocking or trading our product?

1 -6 months

6-12 months

12-24 months

24-36 months

4.How important is our product within your overall product range?

Important

Very important

Neutral

Least important

Very least important

5.How frequently do you order this product?

Every day

A few times a week

About once a week

A few times a month

Once a month

Less than once a month

6.How easy, is it to do business with us? (Ordering, Communication, Follow- Ups)?

Very easy

Easy

Neither easy nor difficult

Difficult

Very difficult

7.How would you rate the overall quality of the product based on your experience and consumer feedback?

Very high quality

High quality

Neither high nor low quality

Low quality

Very low quality

8.How consistently does the product meet your expectations?

Exceeded expectations

Meet expectations

Below expectations

Neutral

9.How competitive is this product compared to similar products you stock?

Far above average

Above average

Average

Below average

Far below average

10.How satisfied are you with product availability and supply consistency?

Very satisfied

Satisfied

Neither satisfied nor dissatisfied

Dissatisfied

Very dissatisfied

11.How satisfied are you with the pricing and margin the product provides for your business?

Very satisfied

Satisfied

Neither satisfied nor dissatisfied

Dissatisfied

Very dissatisfied

12.To what extent does this product contribute positively to your sales turnover?

A great deal

A lot

A moderate amount

A little

None at all

13.How effective is the support you receive from our sales or accounts team?

Extremely effective

Very effective

Somewhat effective

Not so effective

Not at all effective

14.How responsive are we when issues or queries arise?

Extremely responsive

Very responsive

Somewhat responsive

Not so responsive

Not at all responsive

15.How would you describe customer demand for this product in your outlet?

Far above average

Above average

Average

Below average

Far below average

16.How confident are you when recommending this product to consumers?

Extremely confident

Very confident

Somewhat confident

Not so confident

Not at all confident

17.What are the most common reasons consumers choose this product?

Safety

Quality

Accessibility

Affordability

Convenience

Monitors gas usage

Lightweight

18.How likely are you to continue stocking this product over the next 12 months?

Very likely

Likely

Neither likely nor unlikely

Unlikely

Very unlikely

19.How likely are you to recommend this product to other retailers or wholesalers?

Very likely

Likely

Neither likely nor unlikely

Unlikely

Very unlikely

20.Which areas require the most improvement to better support your business?

21.What additional support would help you sell more of this product?

22.If you could change one thing about the product or how we work with you, what would it be?