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Lab Pain Point Survey

1.Enter your email so we know who to respond to!
2.Would you be interested in creating lab space and saving money?
We could use a smaller physical presence and want to save big bucks!
We don't know what we can accomplish, but want to try!
We have all the lab space and money of our dreams!
3.How would you rate your overall operations department?
We need help!
Average
We're perfect!
4.How would you rate your lab's relevant good practices?
We need help!
Average
We're perfect!
5.Is your lab ready for a government inspection?
We need help!
Maybe if you give us a week...
We're ready immediately!
6.Is your lab ready for ISO 9001 or 17025 accreditation?
Not for us
We're interested, but unprepared
We're ready today!
7.Is your lab eligible for CLIA compliance?
Not for us
We'll need it someday
We're ready today!
8.Would you be interested in pursuing CAP accreditation?
Not for us
We'd like it someday
We're ready today!
9.How would you rate the available space in your lab?
We're cramped and stressed!
We may need to expand soon
We have all the space in the world!
10.How well does your lab satisfy ICH guidelines?
We need help!
We'd like it someday
We're ready today!
11.How would you rate your lab's risk assessment?
We've never performed it
It could use some work
We've considered and documented everything!
12.How would you rate day-to-day cleanliness in your lab?
Not the best...
We keep workspaces sterilized...
Perfect!
13.How would you rate your inventory organization?
Everything is scattered
We have a general area for items
Everything is documented, organized, and compliant!
14.How clear and obvious are your SOPs?
Technical and mostly accurate
Could use some fine-tuning
Clear, updated, and compliant!
15.How would you rate employee safety?
We're not sure
We keep an eye on things from a distance
We have documented monthly audits!
16.How would you rate your internal audit system?
We're too inexperienced to worry about audits
We only address problems as they arise
We perform routine audits!
17.How confident are you in using reagents that have not expired?
We don't check before using
Sometimes an expired reagent may work itself into our workflow
We have strict inventory rotation and compliant labeling techniques!
18.How would you rate your overall quality assurance strategy?
We're just getting by where we can
We test batches for defects
Everything is tested, retained, reviewed, and documented!
19.How would you rate your CAPA/deviation response protocols?
We play everything by ear
We have a documentation system in place
We have action protocols for quick response times and efficient solutions!
20.How would you rate your operational efficiency?
No idea
We have metrics to track progress, but no performance indicators
We establish goals and exceed them regularly!
21.How would you rate your sampling practices?
We only test controls
We just sample a lump percentage of our product
We take statistically relevant sample sizes at every key step of the process!
22.How would you rate your sample retention practices?
We test controls and keep them for a few months
We freeze some samples for up to a year
We retain a statistically sound number of each step for compliance, quality and stability testing!
23.How would you rate your data storage capabilities?
It's not an issue for us
We could use some guidance
We have partners who securely store our data 
24.Do you have contingency plans in case of inventory shortages?
Nope
We figure it out as we go
We have documented alternatives for deviations from our SOPs!
25.How comfortable are you with your quality management system?
We don't have one!
It's a mess but gets the job done
We love our system!