Bancroft Public Library Patron Survey 2015 Question Title * 1. The following information will be used for demographic purposes only. Please provide age information for the person completing the survey. Up to age 12 13-19 20-54 55+ Question Title * 2. Do you use the Bancroft Public Library? Yes. If yes, skip to question #4. No. If no, please answer the next question. Question Title * 3. Why don't you use the Bancroft Public Library? Choose all that apply. Too far to travel to the library Staff isn't welcoming Too busy Don't know about the library Get information from other sources Too difficult to use the library I don't have transportation Library is unpleasant Hours are inconvenient Parking is too difficult I use a different library Buy or rent what I need Library doesn't have what I need Other (please specify) Question Title * 4. For what reasons do you visit the Bancroft Public Library? Choose all that apply. Check out books Check out audiobooks Check out movies Study/Research Use computers Use Wi-Fi Read newspapers/magazines Use photocopier Use public meeting room(s) Meet with friends Attend adult programs Attend children's programs Use tax forms Other (please specify) Question Title * 5. When you visit the library, are you typically able to find something that you feel is good to read, listen to, and/or view? Yes No Question Title * 6. How would you evaluate the programs offered at the library? I've never attended Excellent/Very good Satisfactory Poor Question Title * 7. Do you find Bancroft Public Library's website to be informative and easy to use? Yes No I've never used it Comments: Question Title * 8. In your opinion, how are the library's internet services (public computers, Wi-Fi)? Excellent Adequate Not always adequate for my needs Poor Don't use Comments: Question Title * 9. How do you find out about the library's programs and services? Choose all that apply. Newspaper Library website Facebook In-library flyers and signs Library staff Family/Friends/Neighbors Other (please specify) Question Title * 10. Which of the following programs/services would you be likely to use if offered by the library? Choose all that apply. Story Time Bags to be checked out and used at home Activity boxes of various sorts (LEGOs, crafts, poetry, and more) to be used in the library Computer/tech assistance E-reader assistance Color copy machine Fax machine Scanner Other (please specify) Done