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AAAE ACT Airport Digitization Task Force Survey
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Name
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Email
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Airport
Strategic and Infrastructure Readiness
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To what extent does your airport have a formalized digital transformation strategy that is actively maintained and updated?
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To what extent are cloud-based systems used to support airport operations and data management?
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What level of infrastructure is in place to support advanced connectivity (e.g., commercial 5G, private networks)?
Data and Analytics
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To what extent are operational and strategic decisions driven by data analytics?
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To what extent is operational data integrated and shared in real time across airport stakeholders (e.g., airlines, TSA, CBP, ground handlers)?
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How extensively are dashboards or visualization tools used to monitor operational performance and KPIs?
Operational Efficiency
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To what extent does your airport utilize a centralized platform to manage operations and enable cross-system data exchange (e.g., system broker/platform integration)?
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How digitized are resource allocation processes (e.g., gates, staff, equipment) at your airport?
Passenger Experience
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To what extent has your airport mapped the end-to-end passenger journey to identify and implement technology-driven improvements?
Security & Safety
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To what extent are advanced technologies (e.g., AI/ML) used to enhance security screening and monitoring processes?
Sustainability & Smart Energy
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To what extent are smart systems (e.g., sensors, smart meters) used to monitor and manage energy consumption?
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Please share any additional feedback on what insights ACT’s Airport Digitization Task Force should be gathering from airports to better inform the industry from a digital implementation perspective.