TCPL Technology User Survey 2019 (Website)

Question Title

* 1. Do you currently have regular access to the internet for personal use somewhere other than The Colony Public Library?

Yes

Question Title

* 2. How important is access to each of the following library technology services for the community?

	Very Important	Important	Somewhat Important	Not Important	Don't Know/Not Applicable
Online library catalog (e.g., search for titles, place holds, renew materials, view checkouts, etc.)	Online library catalog (e.g., search for titles, place holds, renew materials, view checkouts, etc.) Very Important	Online library catalog (e.g., search for titles, place holds, renew materials, view checkouts, etc.) Important	Online library catalog (e.g., search for titles, place holds, renew materials, view checkouts, etc.) Somewhat Important	Online library catalog (e.g., search for titles, place holds, renew materials, view checkouts, etc.) Not Important	Online library catalog (e.g., search for titles, place holds, renew materials, view checkouts, etc.) Don't Know/Not Applicable
Online library resources & databases (e.g., genealogy, tutoring, language learning, online classes, etc.)	Online library resources & databases (e.g., genealogy, tutoring, language learning, online classes, etc.) Very Important	Online library resources & databases (e.g., genealogy, tutoring, language learning, online classes, etc.) Important	Online library resources & databases (e.g., genealogy, tutoring, language learning, online classes, etc.) Somewhat Important	Online library resources & databases (e.g., genealogy, tutoring, language learning, online classes, etc.) Not Important	Online library resources & databases (e.g., genealogy, tutoring, language learning, online classes, etc.) Don't Know/Not Applicable
Downloadable/streaming library resources (e.g., books, audio books, magazines, music, video, etc.)	Downloadable/streaming library resources (e.g., books, audio books, magazines, music, video, etc.) Very Important	Downloadable/streaming library resources (e.g., books, audio books, magazines, music, video, etc.) Important	Downloadable/streaming library resources (e.g., books, audio books, magazines, music, video, etc.) Somewhat Important	Downloadable/streaming library resources (e.g., books, audio books, magazines, music, video, etc.) Not Important	Downloadable/streaming library resources (e.g., books, audio books, magazines, music, video, etc.) Don't Know/Not Applicable
Internet access	Internet access Very Important	Internet access Important	Internet access Somewhat Important	Internet access Not Important	Internet access Don't Know/Not Applicable
Computers & printers	Computers & printers Very Important	Computers & printers Important	Computers & printers Somewhat Important	Computers & printers Not Important	Computers & printers Don't Know/Not Applicable
Assistive technology workstation (e.g., braille keyboard, vision tracking equipment, speech recognition software, zoom text, etc.)	Assistive technology workstation (e.g., braille keyboard, vision tracking equipment, speech recognition software, zoom text, etc.) Very Important	Assistive technology workstation (e.g., braille keyboard, vision tracking equipment, speech recognition software, zoom text, etc.) Important	Assistive technology workstation (e.g., braille keyboard, vision tracking equipment, speech recognition software, zoom text, etc.) Somewhat Important	Assistive technology workstation (e.g., braille keyboard, vision tracking equipment, speech recognition software, zoom text, etc.) Not Important	Assistive technology workstation (e.g., braille keyboard, vision tracking equipment, speech recognition software, zoom text, etc.) Don't Know/Not Applicable
Study room with computer	Study room with computer Very Important	Study room with computer Important	Study room with computer Somewhat Important	Study room with computer Not Important	Study room with computer Don't Know/Not Applicable
Microsoft Office software (e.g., Word, Excel, PowerPoint, etc.)	Microsoft Office software (e.g., Word, Excel, PowerPoint, etc.) Very Important	Microsoft Office software (e.g., Word, Excel, PowerPoint, etc.) Important	Microsoft Office software (e.g., Word, Excel, PowerPoint, etc.) Somewhat Important	Microsoft Office software (e.g., Word, Excel, PowerPoint, etc.) Not Important	Microsoft Office software (e.g., Word, Excel, PowerPoint, etc.) Don't Know/Not Applicable
Individual technology assistance	Individual technology assistance Very Important	Individual technology assistance Important	Individual technology assistance Somewhat Important	Individual technology assistance Not Important	Individual technology assistance Don't Know/Not Applicable
Skype capability (e.g., webcam, headset, microphone, etc.)	Skype capability (e.g., webcam, headset, microphone, etc.) Very Important	Skype capability (e.g., webcam, headset, microphone, etc.) Important	Skype capability (e.g., webcam, headset, microphone, etc.) Somewhat Important	Skype capability (e.g., webcam, headset, microphone, etc.) Not Important	Skype capability (e.g., webcam, headset, microphone, etc.) Don't Know/Not Applicable
Makerspace equipment (e.g., 3D printer and vinyl cutter)	Makerspace equipment (e.g., 3D printer and vinyl cutter) Very Important	Makerspace equipment (e.g., 3D printer and vinyl cutter) Important	Makerspace equipment (e.g., 3D printer and vinyl cutter) Somewhat Important	Makerspace equipment (e.g., 3D printer and vinyl cutter) Not Important	Makerspace equipment (e.g., 3D printer and vinyl cutter) Don't Know/Not Applicable

Question Title

* 3. Which of the following technology devices do you use? (Please select all that apply.)

Desktop computer

Laptop computer

Tablet (e.g., iPad, Kindle, eReader, etc.)

Smartphone

Streaming media device (e.g., Roku, Apple TV, Amazon Fire TV, etc.)

Intelligent personal assistant (e.g., Amazon Echo, Google Home, Apple HomeKit, etc.)

Smartwatch/Fitness tracker (e.g., Apple Watch, Fitbit, Garmin, etc.)

Mobile hotspot

Virtual reality device

Maker equipment (e.g., 3D printer, vinyl cutter, sewing machine, etc.)

Gaming consoles (e.g., Xbox, PlayStation, Nintendo, etc.)

I don’t use any of these electronic devices

Other (please specify)

Question Title

* 4. In the past 3 months, how often have you used a computer or mobile device (e.g., smartphone, tablet, etc.) to do any of the following activities?

	Hourly	Daily	Weekly	Monthly	Occasionally	Never
Send or receive email	Send or receive email Hourly	Send or receive email Daily	Send or receive email Weekly	Send or receive email Monthly	Send or receive email Occasionally	Send or receive email Never
Access social media (e.g., Facebook, Twitter, Pinterest, Tumblr, Instagram, SnapChat, etc.)	Access social media (e.g., Facebook, Twitter, Pinterest, Tumblr, Instagram, SnapChat, etc.) Hourly	Access social media (e.g., Facebook, Twitter, Pinterest, Tumblr, Instagram, SnapChat, etc.) Daily	Access social media (e.g., Facebook, Twitter, Pinterest, Tumblr, Instagram, SnapChat, etc.) Weekly	Access social media (e.g., Facebook, Twitter, Pinterest, Tumblr, Instagram, SnapChat, etc.) Monthly	Access social media (e.g., Facebook, Twitter, Pinterest, Tumblr, Instagram, SnapChat, etc.) Occasionally	Access social media (e.g., Facebook, Twitter, Pinterest, Tumblr, Instagram, SnapChat, etc.) Never
Stream audio and/or video content (e.g., music, podcasts, audiobooks, movies, TV, etc.)	Stream audio and/or video content (e.g., music, podcasts, audiobooks, movies, TV, etc.) Hourly	Stream audio and/or video content (e.g., music, podcasts, audiobooks, movies, TV, etc.) Daily	Stream audio and/or video content (e.g., music, podcasts, audiobooks, movies, TV, etc.) Weekly	Stream audio and/or video content (e.g., music, podcasts, audiobooks, movies, TV, etc.) Monthly	Stream audio and/or video content (e.g., music, podcasts, audiobooks, movies, TV, etc.) Occasionally	Stream audio and/or video content (e.g., music, podcasts, audiobooks, movies, TV, etc.) Never
Shop or sell online	Shop or sell online Hourly	Shop or sell online Daily	Shop or sell online Weekly	Shop or sell online Monthly	Shop or sell online Occasionally	Shop or sell online Never
Explore employment options (e.g., search for jobs/fill out an application, prepare resume, enhance job skills, etc.)	Explore employment options (e.g., search for jobs/fill out an application, prepare resume, enhance job skills, etc.) Hourly	Explore employment options (e.g., search for jobs/fill out an application, prepare resume, enhance job skills, etc.) Daily	Explore employment options (e.g., search for jobs/fill out an application, prepare resume, enhance job skills, etc.) Weekly	Explore employment options (e.g., search for jobs/fill out an application, prepare resume, enhance job skills, etc.) Monthly	Explore employment options (e.g., search for jobs/fill out an application, prepare resume, enhance job skills, etc.) Occasionally	Explore employment options (e.g., search for jobs/fill out an application, prepare resume, enhance job skills, etc.) Never
Participate in a video call or chat (e.g., Skype, FaceTime, etc.)	Participate in a video call or chat (e.g., Skype, FaceTime, etc.) Hourly	Participate in a video call or chat (e.g., Skype, FaceTime, etc.) Daily	Participate in a video call or chat (e.g., Skype, FaceTime, etc.) Weekly	Participate in a video call or chat (e.g., Skype, FaceTime, etc.) Monthly	Participate in a video call or chat (e.g., Skype, FaceTime, etc.) Occasionally	Participate in a video call or chat (e.g., Skype, FaceTime, etc.) Never
Pursue educational opportunities (e.g., research financial aid, apply for school, take classes, complete homework, etc.)	Pursue educational opportunities (e.g., research financial aid, apply for school, take classes, complete homework, etc.) Hourly	Pursue educational opportunities (e.g., research financial aid, apply for school, take classes, complete homework, etc.) Daily	Pursue educational opportunities (e.g., research financial aid, apply for school, take classes, complete homework, etc.) Weekly	Pursue educational opportunities (e.g., research financial aid, apply for school, take classes, complete homework, etc.) Monthly	Pursue educational opportunities (e.g., research financial aid, apply for school, take classes, complete homework, etc.) Occasionally	Pursue educational opportunities (e.g., research financial aid, apply for school, take classes, complete homework, etc.) Never
Access legal or governmental services (e.g., contact governmental officials, apply for government programs/assistance, research laws, file taxes, etc.)	Access legal or governmental services (e.g., contact governmental officials, apply for government programs/assistance, research laws, file taxes, etc.) Hourly	Access legal or governmental services (e.g., contact governmental officials, apply for government programs/assistance, research laws, file taxes, etc.) Daily	Access legal or governmental services (e.g., contact governmental officials, apply for government programs/assistance, research laws, file taxes, etc.) Weekly	Access legal or governmental services (e.g., contact governmental officials, apply for government programs/assistance, research laws, file taxes, etc.) Monthly	Access legal or governmental services (e.g., contact governmental officials, apply for government programs/assistance, research laws, file taxes, etc.) Occasionally	Access legal or governmental services (e.g., contact governmental officials, apply for government programs/assistance, research laws, file taxes, etc.) Never
Conduct health research (e.g., get information on doctor/illness/prescription, access medial records, learn about diet/exercise, etc.)	Conduct health research (e.g., get information on doctor/illness/prescription, access medial records, learn about diet/exercise, etc.) Hourly	Conduct health research (e.g., get information on doctor/illness/prescription, access medial records, learn about diet/exercise, etc.) Daily	Conduct health research (e.g., get information on doctor/illness/prescription, access medial records, learn about diet/exercise, etc.) Weekly	Conduct health research (e.g., get information on doctor/illness/prescription, access medial records, learn about diet/exercise, etc.) Monthly	Conduct health research (e.g., get information on doctor/illness/prescription, access medial records, learn about diet/exercise, etc.) Occasionally	Conduct health research (e.g., get information on doctor/illness/prescription, access medial records, learn about diet/exercise, etc.) Never
Manage finances (e.g., online banking, pay bills, trade stocks, etc.)	Manage finances (e.g., online banking, pay bills, trade stocks, etc.) Hourly	Manage finances (e.g., online banking, pay bills, trade stocks, etc.) Daily	Manage finances (e.g., online banking, pay bills, trade stocks, etc.) Weekly	Manage finances (e.g., online banking, pay bills, trade stocks, etc.) Monthly	Manage finances (e.g., online banking, pay bills, trade stocks, etc.) Occasionally	Manage finances (e.g., online banking, pay bills, trade stocks, etc.) Never
Read (e.g., books, magazines, news stories, etc.)	Read (e.g., books, magazines, news stories, etc.) Hourly	Read (e.g., books, magazines, news stories, etc.) Daily	Read (e.g., books, magazines, news stories, etc.) Weekly	Read (e.g., books, magazines, news stories, etc.) Monthly	Read (e.g., books, magazines, news stories, etc.) Occasionally	Read (e.g., books, magazines, news stories, etc.) Never
Make travel plans (e.g., access navigational assistance, research trips, book airline tickets, etc.)	Make travel plans (e.g., access navigational assistance, research trips, book airline tickets, etc.) Hourly	Make travel plans (e.g., access navigational assistance, research trips, book airline tickets, etc.) Daily	Make travel plans (e.g., access navigational assistance, research trips, book airline tickets, etc.) Weekly	Make travel plans (e.g., access navigational assistance, research trips, book airline tickets, etc.) Monthly	Make travel plans (e.g., access navigational assistance, research trips, book airline tickets, etc.) Occasionally	Make travel plans (e.g., access navigational assistance, research trips, book airline tickets, etc.) Never
Research genealogy	Research genealogy Hourly	Research genealogy Daily	Research genealogy Weekly	Research genealogy Monthly	Research genealogy Occasionally	Research genealogy Never

Question Title

* 5. If the library were to offer classes on the following topics, which would you be interested in? (Select all that apply)

Google software (e.g., Google Drive, Google Docs, Google Sheets, Google Photos, etc.)

Coding for kids

Coding for adults

Vinyl design software

3D print design

Sewing basics

Podcasting basics

Graphic design software

eCommerce (e.g., eBay, Etsy, Craigslist, etc.)

Fake news

Small business tools

Education (e.g., financial aid, online classes, research tools, etc.)

Health (e.g., research medical procedures, prescriptions, health care providers, etc.)

Workforce development (e.g., resume building, job searching, job skills, etc.)

eGovernment (e.g., applying for government programs and services, legal research, filing taxes, etc.)

Genealogy

Financial literacy (e.g., investing, cryptocurrency, budgeting, etc.)

Social media basics (e.g., Facebook, Instagram, Twitter, etc.)

Other (please specify)

Question Title

* 6. If the library were to offer the following technology services, which would you be interested in? (Select all that apply)

Desktop publishing (e.g., Photoshop, Illustrator, After Effects, etc.)

Immersive technology (e.g., virtual reality, augmented reality, mixed reality, etc.)

Audio/video production equipment

Sewing/quilting machine

Tablet checkout

Lynda.com

Drone checkout

Print-on-demand machine

Laser cutter

Kinetic equipment

Musical instruments

STEM equipment

Library of Things (e.g., blood pressure monitor, Instant Pot, stud finder, etc.)

Other (please specify)

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* 7. What is your age?

18 to 24

25 to 34

35 to 44

45 to 54

55 to 64

65 to 74

75 or older

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* 8. Which best describes your employment status?

Employed

Self-employed

Not employed, looking for work

Not employed, NOT looking for work

Student

Military

Work from home (including stay-at-home parenting)

Retired

Disabled, not able to work

Other (please specify)

Question Title

* 1. Do you currently have regular access to the internet for personal use somewhere other than The Colony Public Library?

Question Title

* 2. How important is access to each of the following library technology services for the community?

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* 3. Which of the following technology devices do you use? (Please select all that apply.)

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* 4. In the past 3 months, how often have you used a computer or mobile device (e.g., smartphone, tablet, etc.) to do any of the following activities?

Question Title

* 5. If the library were to offer classes on the following topics, which would you be interested in? (Select all that apply)

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* 6. If the library were to offer the following technology services, which would you be interested in? (Select all that apply)

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* 7. What is your age?

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* 8. Which best describes your employment status?

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* 9. Do you have additional comments?