Business Professionals

SIS Research is selecting experienced business professionals to participate in a paid Zoom interview. We are offering a $300 honorarium for those who qualify, are selected, and complete a 60-minute interview.

We’re interested in learning about your insights and experiences with Customer Experience systems in your organization. Your feedback will help us enhance the services used by businesses like yours.
This interview is confidential and solely for research purposes.

If you’d like to be considered, please complete a brief pre-screening questionnaire linked below. If your profile aligns with our research needs, we’ll be in touch with further details:
1.Contact Information(Required.)
2.Are you:(Required.)
3.Please indicate your age:(Required.)
4.How would you define your employment status?(Required.)
5.What is the total number of employees at your place of work? (Required.)
6.In your current role, how involved are you in decision-making for purchases in the following technology areas?(Required.)
Final decision-maker
Heavily involved in purchasing decisions
Somewhat involved in
Not involved
Data analytics tools
Customer experience technologies
Contact center software
Knowledge management
Website/mobile app experience
Artificial intelligence systems (now or in the future)
Cybersecurity solutions
Project management software
7.Does your organization have a customer contact center?(Required.)
8.How many staff are employed at your organization's customer contact center(s)?(Required.)
9.What is your job title?(Required.)
10.What is your exact job title?(Required.)
11.In which department do you currently work?(Required.)
12.Can you give an example of a decision-making process you were a part of regarding the purchase of a Customer Experience software solution?(Required.)