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My.Cat.Com Customer Data Survey
Thank you for taking our data sharing survey.
Your feedback provides valuable insight regarding your privacy concerns and the importance you place on your ability to view information about your NMC Cat transactions via a secure portal.
1.
NMC's business operating system maintains your equipment and service information that can be used to proactively serve you. Additionally, if this data is shared with Caterpillar, you can access and review it, as well as perform tasks via a customer portal, My.Cat.Com. What if any concerns do you have with data sharing of this nature?
I have serious concerns and need more information about the data being shared.
I currently have arrangements like this within other areas of my operation. With a bit more information, I would probably approve this arrangement.
I have minimal concerns. I'd be willing to review and sign an agreement.
Other (please specify)
2.
How confident do you feel you would regularly use a portal to help you manage your business?
I have a high degree of confidence I would use it.
Depends on what is available.
I can't see myself routinely using a portal.
Other (please specify)
3.
Below is a list of items that are envisioned to be available in My.Cat.Com. Please check all items you would be interested in.
View invoices
Schedule preventative maintenance
Check machine's parts or service history
Manage open work orders
Review results from fluid analysis
Verify warranty or equipment protection plan coverage
Extend a Customer Support Agreement
Manage your rental equipment
Act on safety service letter notifications
Monitor location, hours, and events on units equipped with Cat Product Link
Access Operation and Maintenance manuals
4.
What other information not listed above would you like online access to?
5.
Please use this space to let us know any other thoughts you have.
