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Correcting Credit Reports - Survey for Caseworkers
1.
Have you seen examples of old debts being listed on credit reports years after the borrower stopped paying?
Yes
No
Share the story
2.
Are there any outcomes to the current credit reporting rules you think are unfair or counter-productive (driving the wrong outcomes or behaviours for clients)?
3.
If you have ever had to correct something on a client's credit report, how would you rate the experience?
Very Good - the process was straightforward, and my report was corrected.
Good - the process took some time, but my report was corrected in the end.
Not Good - the process was difficult and required me to follow-up or make a complaint.
Terrible - the process was very difficult, took a long time or was not successful at all.
NA - I have never had to correct something on a credit report.
Share your story.
4.
Have you ever had a bad experience making a complaint to a lender or credit reporting body about a credit reporting issue?
