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* 1. Please provide the surname you booked under or your booking reference

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* 2. The date you stayed

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* 3. Was your stay for business or leisure

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* 4. Please rate your experience 1-10. 1 being poor and 10 being excellent

  1 (Poor) 2 3 4 5 (Fair) 6 7 8 9 10 (Excellent)
Your overall experience as a guest ?
The quality of service ?
The overall availability and friendliness of the staff ?
The quality of accommodation ?
I felt safe
The personalized welcome you received and the importance attached to your satisfaction?
Please rate the value that you received for the price paid.
A million monkeys banging on a million typewriters will eventually reproduce the entire works of Shakespeare.

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* 5. How did you make your reservation:

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* 6. Thinking about when you arrived at the hotel, how would you rate following:

  1 (poor) 2 3 4 5 (Fair) 6 7 8 9 10 (Excellent)
The cleanliness and condition of the Inn's surroundings ?
The speed of the check-in ?
The helpfulness and kindness of the staff?
The overall atmosphere and design of the Golden Fleece Inn?

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* 7. Thinking about your room how satisfied were you with:

  1 (Poor) 2 3 4 5 (Fair) 6 7 8 9 10 (Excellent)
The cleanliness?
The overall condition (floors, walls, furniture...)?
The working condition of the bedroom equipment (TV, hairdryer etc)
The room's design?
The bathroom amenities (shampoo, shower gel) ?
The working condition of the bathroom equipment (shower, plumbing features…) ?

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* 8. Did you have breakfast with us? If so please rate the following:

  1 (Poor) 2 3 4 5 (Fair) 6 7 8 9 10 (Excellent) N/A
The breakfast overall experience ?
The quality of service ?
The quality and variety of food and beverage?
The overall atmosphere and design of the restaurant?
Please rate the value that you received for the price paid.

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* 9. Did you have an evening meal with us? if so please rate:

  1 (Poor) 2 3 4 5 (Fair) 6 7 8 9 10 (Excellent) N/A
The overall experience?
The quality of service?
The quality and variety of food?
The overall atmosphere and design of our dining room?

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* 10. Did you have a drink in the bar/lounge?

  1 (poor) 2 3 4 5 (Fair) 6 7 8 9 10 (Excellent) N/A
The overall Bar experience?
The quality of service?
The quality and variety of beverage?
The overall atmosphere and design of the bar area?

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