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Tractor Supply Consumer Survey
1.
Which of the following best describes where you live?
Urban
Suburban
Small town
Rural
2.
How often do you shop at Tractor Supply?
Weekly
2-3 times per month
Once a month
Every few months
Rarely (1-2 times per year)
Never (I've heard of it but wouldn't shop there)
Never (I've never heard of it before)
3.
Are you a member of Tractor Supply's Neighbor's Club loyalty program?
Yes, I'm an active member
Yes, but I rarely use it
No, but I'm aware of it
No, I've never heard of it
4.
Where do you primarily purchase farm, ranch, outdoor, or animal/pet supplies?
Tractor Supply
Rural King
Home Depot or Lowe's
Walmart
Amazon
Other (please specify)
5.
What are the TOP 3 reasons you choose to shop at your primary store?
Closest to my home
Best prices
Best quality
Broadest product selection/assortment
Knowledgeable staff
Private label brands
Online ordering and delivery options
Habit. I've always shopped there
6.
On which of the following metrics does Tractor Supply perform better than other stores where you could buy similar products?
Price
Product Selection/assortment
Knowledgeable staff
Store cleanliness
Convenience (location, hours)
Private label brands
None of the above
7.
If a competitor offered the same product at 10% lower prices, how likely would you be to switch away from Tractor Supply?
Definitely would switch
Probably would switch
Not sure
Probably would NOT switch
Definitely would NOT switch
8.
What is the main product category you go to Tractor Supply for?
Animal feed (livestock, poultry, horses)
Pet supplies (dogs, cats..)
Lawn & garden equipment
Tools, hardware, and fencing
Clothing or workwear
9.
On a scale from 0 to 10, how likely are you to recommend Tractor Supply to a friend or family member?
10.
Optional: What is your annual income range
Below $25,000
$25,000 to $50,000
$50,000 to $75,000
$75,000 to $100,000
$100,000 to $150,000
More Than $150,000