2023 TROLLEY USER SATISFACTION SURVEY

Question Title

* 1. How do you normally shop for groceries/supplies in your community (check all that apply)

Walk

Car

Bus

Taxi (Uber or Lyft)

Bicycle

Carpool (riding with a friend)

CarShare VT (Greater Burlington Area)

Delivery service (Door Dash, Instacart, etc.)

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* 2. Please rate how satisfied you are with the trolley (i.e,, very satisfied to dissatisfied or no opinion).

	Very Satisfied	Satisfied	Dissatisfied	Very dissatisfied	No Opinion
Convenience	Convenience Very Satisfied	Convenience Satisfied	Convenience Dissatisfied	Convenience Very dissatisfied	Convenience No Opinion
Color for visibility and safety	Color for visibility and safety Very Satisfied	Color for visibility and safety Satisfied	Color for visibility and safety Dissatisfied	Color for visibility and safety Very dissatisfied	Color for visibility and safety No Opinion
Quality	Quality Very Satisfied	Quality Satisfied	Quality Dissatisfied	Quality Very dissatisfied	Quality No Opinion
Ease of storage	Ease of storage Very Satisfied	Ease of storage Satisfied	Ease of storage Dissatisfied	Ease of storage Very dissatisfied	Ease of storage No Opinion
Overall, how satisfied are you with the trolley?	Overall, how satisfied are you with the trolley? Very Satisfied	Overall, how satisfied are you with the trolley? Satisfied	Overall, how satisfied are you with the trolley? Dissatisfied	Overall, how satisfied are you with the trolley? Very dissatisfied	Overall, how satisfied are you with the trolley? No Opinion

Other comments related to satisfaction and use:

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* 3. Please arrange the following trolley benefits in order of importance (1=most important, 5 = least important).

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* 4. Does the trolley allow you to leave your car at home?

Yes

Sometimes

I do not own a car

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* 5. If yes, please indicate how often you leave your car at home to shop or do errands.

Less than once a week

Once per week

2 times per week

More than 2 times per week

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* 6. On your last trip, how far did you walk (one-way) with the trolley?

1-2 blocks (~5 min)

3-5 blocks (~10 min)

1/2 mile (~less than 15 min)

3/4 miles or more (~more than 15 min)

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* 7. On your recent Walk to Shop trip, please rate the quality of your walking environment (sidewalk condition, intersection crossing, crosswalks, and curb cuts for wheelchairs, trolleys, and stroller access).

	Good	Moderate	Poor	Unacceptable
Sidewalks	Sidewalks Good	Sidewalks Moderate	Sidewalks Poor	Sidewalks Unacceptable
Crosswalks	Crosswalks Good	Crosswalks Moderate	Crosswalks Poor	Crosswalks Unacceptable
Curbs cuts (ramp to street)	Curbs cuts (ramp to street) Good	Curbs cuts (ramp to street) Moderate	Curbs cuts (ramp to street) Poor	Curbs cuts (ramp to street) Unacceptable
Intersections	Intersections Good	Intersections Moderate	Intersections Poor	Intersections Unacceptable

Question Title

* 8. How often do you ride the bus?

Never

Occasionally

Daily

Weekly

Monthly

2023 TROLLEY USER SATISFACTION SURVEY

Thank you for becoming a Walk to Shopper! We appreciate your feedback.

Question Title

* 1. How do you normally shop for groceries/supplies in your community (check all that apply)

Question Title

* 2. Please rate how satisfied you are with the trolley (i.e,, very satisfied to dissatisfied or no opinion).

Question Title

* 3. Please arrange the following trolley benefits in order of importance (1=most important, 5 = least important).

Question Title

* 4. Does the trolley allow you to leave your car at home?

Question Title

* 5. If yes, please indicate how often you leave your car at home to shop or do errands.

Question Title

* 6. On your last trip, how far did you walk (one-way) with the trolley?

Question Title

* 7. On your recent Walk to Shop trip, please rate the quality of your walking environment (sidewalk condition, intersection crossing, crosswalks, and curb cuts for wheelchairs, trolleys, and stroller access).

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* 8. How often do you ride the bus?