We want to put an end to the 8am appointment lottery and to make it easier for you to get the help you need. That is why we introduced the new computerised appointment system (Anima), which patients now use to request an appointment (either directly online or by voice via reception). We believe this will help prioritisation to those most in need of an urgent appointment. Now the system is active, we are interested in hearing further feedback from our patients, so we can continue to develop it to best meet your needs. To help us with this, please let us know your views by completing this short survey. Many Thanks.
In this survey, we seek your feedback to help us to understand if Anima (online /phone triage system) enables you to seek continuity of care.