* 1. How well did our customer service representative answer your question or solve your problem?

* 2. Overall, are you satisfied with the employees at our company, neither satisfied nor dissatisfied with them, or dissatisfied with them?

* 3. How convenient is Surecare Specialty Pharmacy to use?

* 4. Compared to our competitors, is our service quality better, worse, or about the same?

* 5. Overall, how responsive has our company been to your questions or concerns about your medication?

* 6. How would you rate the quality of the product?

* 7. What changes would most improve our new service?

* 8. Overall, are you satisfied with your experience using product, dissatisfied with it, or neither satisfied or dissatisfied with it?

* 9. Compared to our competitors, are our service's prices higher, lower, or about the same?

* 10. How likely is it that you would recommend Surecare Specialty Pharmacy to a friend or colleague?

Not at all likely
Extremely likely

T