SERVICE CUSTOMER SATISFACTION SURVEY

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* 1. Please indicate what type of service was provided.


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* 2. Please rate the Scheduling Office/Scheduling Process (check all that apply)

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* 3. Please Rate the Service Technician for Knowledge & Skills (1 star poor 5 stars excellent)

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* 4. Please Rate the Service Technician for PROFESSIONALISM & COURTESY (1 star poor 5 stars excellent)

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* 5. How would you rate the quality of the service?

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* 6. How would you rate the value for money of the service?

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* 7. How long have you been a customer of our company?

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* 8. Overall, how satisfied or dissatisfied are you with Lake Norman Pool and Spa?

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* 9. How likely is it that you would recommend this company to a friend or colleague?

NOT AT ALL LIKELY
EXTREMELY LIKELY

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* 10. Please provide any other comments, questions, or concerns. Enter your name and e-mail address for a chance at a monthly $25 gift certificate drawing.

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