Customer Survey Wales- Exit from Work Programme

* 1. Please select the organisation that you have attended Work Programme at?

A4e North Wales

A4e South Wales

Antur Teifi

Cais

Interserve Working Futures

Futureworks

NACRO

Neath Port Talbot

North Wales Training

Randstad

TBG Learning

Tydfil Training

Vale of Glamorgan

* 2. Please type the town the in which you attend your Work Programme provider's centre.

* 3. Your forename and surname (Optional)

* 4. I am satisfied with the support I received during my time on the Work Programme

Strongly Agree

Agree

Disagree

Strongly Disagree

* 5. Please rate any In Work Support you have received

Not applicable - I have not been in employment

I chose not to have In Work Support

The In Work Support I received was excellent

The In Work Support I received was good

The In Work Support I received was poor

* 6. Please tell us here how the service may have been improved

(Please note, if you have a specific complaint, please raise it with the person you’re dealing with at the provider premises. He or she will try to resolve it for you there and then. If there are any lessons to learn from addressing your complaint, then the member of staff will draw them to our attention. If the member of staff can’t help or is unable to resolve things to your satisfaction, they will explain why and you can then ask for a formal investigation).