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Landmark Behavioral Health Client Satisfaction Survey
1.
How long have you received services from LBH?
less than 6 months
6 months - 1 year
1-2 years
More than 2 years
2.
Which clinician(s) do you receive services from?
3.
Do you feel that the services you receive adequately address your mental health concerns.
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
4.
Has the process to file a complaint with LBH been explained to my understanding?
Yes
No
5.
I have made progress towards my treatment goals?
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
6.
Would you recommend LBH to others?
Yes
No
7.
If you would not recommend LBH, check all that apply.
My clinician did not adequately address my overall concerns to my satisfaction.
I felt my clinician did not listen to me.
I did not feel supported by my clinician.
My concerns where not addressed within an acceptable timeframe
NA
Other (please specify)
8.
How satisfied were you with the administration's handling of your concerns?
Very satisfied
Satisfied
Dissatisfied
Very dissatisfied
NA
9.
When you initiated services with LBH, what level of symptoms did you experience? Enter 1 through 5, with 5 being the highest level of symptoms.
1
2
3
4
5
10.
At this point in your services, how would you rate your symptoms? Enter 1 through 5, with 5 being the highest level of symptoms.
1
2
3
4
5