Landmark Behavioral Health Client Satisfaction Survey Question Title * 1. How long have you received services from LBH? less than 6 months 6 months - 1 year 1-2 years More than 2 years Question Title * 2. Which clinician(s) do you receive services from? Question Title * 3. Do you feel that the services you receive adequately address your mental health concerns. Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree Question Title * 4. Has the process to file a complaint with LBH been explained to my understanding? Yes No Question Title * 5. I have made progress towards my treatment goals? Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree Question Title * 6. Would you recommend LBH to others? Yes No Question Title * 7. If you would not recommend LBH, check all that apply. My clinician did not adequately address my overall concerns to my satisfaction. I felt my clinician did not listen to me. I did not feel supported by my clinician. My concerns where not addressed within an acceptable timeframe NA Other (please specify) Question Title * 8. How satisfied were you with the administration's handling of your concerns? Very satisfied Satisfied Dissatisfied Very dissatisfied NA Question Title * 9. When you initiated services with LBH, what level of symptoms did you experience? Enter 1 through 5, with 5 being the highest level of symptoms. 1 2 3 4 5 Question Title * 10. At this point in your services, how would you rate your symptoms? Enter 1 through 5, with 5 being the highest level of symptoms. 1 2 3 4 5 Done