Citizens Advice South Warwickshire - Consumer Rights, Consumer Protections and Scams

Consumer Rights - community feedback

Question Title

1. Have you had any difficult experiences regarding 'consumer rights, consumer protections, or scams' issues in the past 6 months?

Yes

No

Question Title

2. What did your difficulty relate to?

Scams ad Frauds (including ID Theft)

Online Market Places (like Ebay, Amazon or Facebook)

Faulty or Counterfeit Goods

Complaints, Dispute Resolution, Refunds or Compensation

Ombudsman issues

Other

Question Title

3. Please tell us what happened.

Question Title

4. What was the impact on you or your family?

Question Title

5. What do you think should be done to ensure the same thing doesn't happen to others?