Customer Service Feedback

* 1. How likely is it that you would recommend Richardson Plumbing to a friend or colleague?

NOT AT ALL LIKELY
EXTREMELY LIKELY

* 2. How would you rate the quality of the service?

* 3. How responsive have we been to your questions or concerns about our services?

* 4. What changes would most improve our level of service?

* 5. Compared to our competitors, is our service quality better, worse, or about the same?

* 6. Overall, how satisfied or dissatisfied are you with Richardson Plumbing?

* 7. Based on your response from question 6 on your level of satisfaction, can you please provide details on why you chose that response?

* 8. How would you rate the plumber that provided the service?

* 9. What was the name of the Plumber that provided the service

* 10. Please provide (for tracking purposes)

T