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* 1. Customer Identification

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* 2. How would you rate your Dorfin sales representative?

  Poor Acceptable OK Good Excellent N/A
Professionalism
Email, Phone, & Fax Response
Product Knowledge
Problem Resolution

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* 3. How would you rate your Dorfin Customer Service/Order Department Contact ?

  Poor Acceptable OK Good Excellent N/A
Professionalism
Email, Phone, & Fax Response
Product Knowledge
Problem Resolution

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* 4. Your orders from Dorfin:

  Never Occasionally Usually Every time N/A
Are received on time/ when I was told I would receive it
The product quality is as expected
Are received in good condition
Are invoiced correctly

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* 5. How would you rate our Dorfin Accounts Receivable Department?

  Poor Acceptable OK Good Excellent N/A
Calls are professional

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* 6. Dorfin's Products

  Poor Acceptable Good Very Good Excellent N/A
Product selection
Product quality

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* 7. Is there any service that we are not providing that you would like us to provide?

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* 8. How would you compare Dorfin to other suppliers?

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* 9. Overall how would you rate Dorfin?

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* 10. What are the most important things to you when dealing with a supplier like Dorfin? (Max 100 characters)

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