Client Satisfaction Survey ~ Stakeholders Stakeholders Please answer the following questions about your experience at Northern Youth Services Inc.Thank you for your participation. We value your feedback. Question Title * 1. Northern Youth Services Inc. program involvement: Sterling B. Campbell House Sudbury Non-Residential Attendance Centre SSM Non-Residential Attendance Centre Community Support Team Youth Justice Family Worker Question Title * 2. Were you treated with respect by our staff? Definitely Yes Probably Yes Neutral Probably Not Definitely Not Question Title * 3. Were you able to easily contact and communicate with staff? Definitely Yes Probably Yes Neutral Probably Not Definitely Not Question Title * 4. Were services provided to you in an accessible manner? Yes No Somewhat Comments: Question Title * 5. Are you given updates by staff on a regular basis? Question Title * 6. Do you have input into the case management? Question Title * 7. Are the plans (goals) followed as established? Question Title * 8. Did you receive services in your preferred language? Yes No Question Title * 9. Are the staff knowledgeable and actively engaged throughout the process? Question Title * 10. Name & Agency: Question Title * 11. We are interested in following up with a random sample of survey respondents. Would you be willing to have Northern Youth Services representative contact you for further information? If yes, please provide your telephone number Telephone: Done