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NIMIIPUU HEALTH PATIENT SATISFACTION SURVEY 2025
If you have additional comments regarding the survey or Nimiipuu Health, there will be an option to include at the end of the survey
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1.
Which Nimiipuu Health site did you most recently visit?
Kamiah
Lapwai
2.
Which Department(s) did you visit? Check any or all that apply.
Medical
Dental
Pharmacy
Behavioral Health/Behavioral Telehealth
Optometry
Lab/X-Ray
Massage/Physical Therapy
Community Health
Purchased and Referred Care
Wellness Center
Diabetes Coordinator
Benefits Coordinator
Patient Advocate
Other (please specify)
3.
How easy was it to schedule your appointment?
Easy
Somewhat easy
Difficult
Very difficult
4.
How satisfied were you with the check-in process?
Very satisfied
Satisfied
Dissatisfied
Very dissatisfied
5.
How long did you wait (beyond your appointment time) to be seen by your provider?
Less than 5 minutes
5-10 minutes
10-20 minutes
20-30 minutes
More than 30 minutes
6.
How would you describe the care you received from your provider (Doctor, Dentist, Pharmacist, Mental Health Therapist, etc.)?
Exceeded expectations
Met expectations
Below expectations
7.
Were your concerns addressed and did your provider involve you when making treatment decisions?
Yes
No
8.
Did you leave with a clear understanding of your plan of care, including any follow-up, if needed?
Clear
Somewhat clear
Unclear
9.
How familiar are you with the NMPH referral process?
Familiar
Somewhat familiar
Not at all familiar
10.
Were you provided health care that respected your culture and traditions?
Yes
No
11.
Were you provided health care in a confidential setting? If not, please fill out a patient comment form (available through our Patient Advocate or any Patient Care Coordinator)
Yes
No
12.
How satisfied are you with the cleanliness and appearance of our facility?
Satisfied
Somewhat satisfied
Dissatisfied
13.
How would you rate the overall care you received? Also, please provide any comments on how we can improve our services.
High quality care
Average level of care
Low quality care
Other (please specify)/Comment
14.
Are there any services you would like to see expanded or introduced here at Nimiipuu Health?
15.
Do you have any additional Comments regarding this survey or Nimiipuu Health?
If you would like to be entered into a drawing for your participation, please leave your information below. (Name and phone number) We will be drawing for Gas Cards, times and dates will be announced on the NMPH Facebook page.
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